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“Best Hampton ever been to.”

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Hampton Inn Hendersonville
Ranked #1 of 11 Hotels in Hendersonville
Certificate of Excellence
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Best Hampton ever been to.”
Reviewed 19 February 2012

The service was great. I most enjoyed the breakfast ladies...they added just the right touch!

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank moorecorps
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bruce_Pope, General Manager at Hampton Inn Hendersonville, responded to this review, 17 March 2012
Dear moorecorps,

Thank you for writing a TripAdvisor review describing your recent stay at our hotel. I appreciate the time you took to make your comments and hope that we will always be able to provide a great experience for you when you’re in Hendersonville. I have passed your remarks along to our staff so that they will know that our guests recognize it when they are provided with such good service.

I hope that you will be able to return to Hendersonville, and to our hotel, soon! Spring is a beautiful time to visit the mountains of North Carolina! Thank you, again, for your online review and we look forward to welcoming you again to the Hampton Inn of Hendersonville, NC.

Sincerely,

Bruce Pope
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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717 reviews from our community

Traveller rating
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    212
    83
    30
    11
See reviews for
256
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123
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (61)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Dunbarton, NH
Level Contributor
250 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
Reviewed 27 November 2011

Just like every other Hampton Inn that I have ever stayed at (which is not a bad thing)....the people at the desk were pleasant.....the room was clean....lots of screaming kids in the morning at the breakfast area......lots of parking, close to everything.....

Stayed November 2011, travelled as a couple
Helpful?
Thank GlennzWife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bruce_Pope, Manager at Hampton Inn Hendersonville, responded to this review, 30 November 2011
Dear Glennzwife,

Thank you for staying with us at the Hampton Inn in Hendersonville! We appreciate that you made that decision, as well as that you took the time to share your experiences with our hotel via an online review.

I am glad to read that your stay contained no surprises, and that it was everything that you have come to recognize as the Hampton Inn brand experience. It always pleases me to know that our staff and our hotel's features have delivered everything that our guests expect.

Thank you, again, for making us your hotel of choice in Hendersonville, NC! If there is anything I can do to make a future stay even better, please contact me directly at the hotel. We look forward to welcoming you again at the Hampton Inn in Hendersonville, NC.

Regards,

Bruce Pope
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bowie, MD
Level Contributor
390 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 173 helpful votes
Reviewed 24 November 2011

Room was good, front desk was pleasant, and pool was nice. But, no towels in pool area, breakfast sandwiches were stale (we ate at Fireside and enjoyed!), and computer was barely functioning because of lots of pop up error messages. I stayed there to get my Hilton points. I did like surrounding area... the hair salon out the side door was great, so were Fireside and Azteca.

  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tlhjar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bruce_Pope, Manager at Hampton Inn Hendersonville, responded to this review, 30 November 2011
Dear tlhjar,

I am Bruce Pope, General Manager of the Hampton Inn in Hendersonville, NC. Thank you for staying with us during your recent trip to the Hendersonville area, and thank you for reaching out to us and to other TripAdvisor members via your online review. I am very glad to read that you found the room to be nice and our staff pleasant.

While we appreciate knowing the things that please you, we also like to hear about things that need our attention. I apologize that there were no towels available within our pool area for you to use. I also apologize that our breakfast was not to your satisfaction. Due to North Carolina State and Henderson County Health Department regulations, we are not able to serve any hot items that are not individually wrapped and microwavable.

Thank you, again, for staying with us at the Hampton Inn in Hendersonville. If there is anything else that I can do to make a future stay more enjoyable, please contact me directly at the hotel. We look forward to welcoming you again to the Hampton Inn.

Regards,

Bruce Pope
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Columbus, Ohio
Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 13 November 2011

The website showed they were booked, so I called every other hotel in the area and nothing; called them, and there was one room left very late at night. Very nice front desk, easy and fast check in.

Room was great as expected at the Hampton. Very clean, quiet, no funny smells, sheets were crisp and clean and smelled fresh, bathroom spotless, etc., etc.

Issue? A small one. I was watching TV that night, and coincidentally a commercial came on for Hampton Inn and their waffle iron. I went to bed dreaming of waffles at 2am. I woke up at 8am just to get waffles, and then proceed to go back to sleep. The waffle batter must not have been made correctly, because the waffles were horrible and dry. So I thought my buddy that was with me might have had better luck.... NO. Awful waffles. So I go to try the microwaveable packages they have. AWFUL. Everything ended up hard when it came out of the microwave. So I go back up to see cream cheese, and think to myself: "I'll have a bagel". No bagels.

So, in short, if you're looking for a good room to sleep; go here. If you're looking to eat well that's included, think twice or go with the cereal and milk.

There's also a Waffle House close by, if you're so inclined.

  • Stayed November 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dw518
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bruce_Pope, Manager at Hampton Inn Hendersonville, responded to this review, 30 November 2011
Dear dw518,

Thank you for staying with us at the Hampton Inn in Hendersonville, NC. We appreciate that you made that decision, as well as that you have made the decision to reach out to us and to other TripAdvisor members via an online review.

We appreciate knowing the things that please you, as well as the areas that need our attention. . I apologize that our breakfast was not to your satisfaction. Due to North Carolina State and Henderson County Health Department regulations, we are not able to serve any hot items that are not individually wrapped and microwavable. These standards were put into effect a couple of years ago. I also apologize that the waffle batter was not acceptable to your group, and I will be researching this complaint further.

With your input, we can constantly monitor and change our product to maintain the high standards of quality and performance that have become a Hampton Inn tradition. Please contact me directly at the hotel if there is anything that I can do to make a future stay more comfortable. It was indeed our pleasure serving you and we look forward to welcoming you again to the Hampton Inn Hendersonville.

Sincerely,

Bruce Pope
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Concord, North Carolina
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 31 October 2011

The room was comfortable and linens soft, towels were soft and absorbent. We were located on the first floor a few rooms down from the desk and a lot of hallway conversation and door closing noise was a problem. We were staying here with another couple who had problems getting into their room (keys didn't work, were rekeyed, and they walked into a room that was occupied). The desk clerk eventually gave them keys to a clean, unoccupied room.

  • Stayed September 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank FriendsofKoko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bruce_Pope, Manager at Hampton Inn Hendersonville, responded to this review, 2 November 2011
Dear FriendsofKoko,

Thank you for staying with us at the Hampton Inn in Hendersonville, NC. I am glad that your group made the decision to stay with us, and I hope that we will be able to provide a stellar experience for your during all future stays.

We appreciate knowing the things that please you as well as those areas that need our attention. It is our goal to provide the high quality standards you have become accustomed to from the Hampton Inn brand. I am sorry to hear that you were not pleased with the quietness of your guest room. I also sincerely apologize for the incident with your traveling companions' room keys. We strive to please all of our guests and appreciate your comments.

With your input, we can constantly monitor and change our product to maintain the high standards of quality and performance that have become a Hampton Inn tradition. It was indeed our pleasure serving you and we look forward to welcoming you again to the Hampton Inn Hendersonville.

Regards,

Bruce Pope
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn Hendersonville

Property: Hampton Inn Hendersonville
Address: 155 Sugarloaf Rd, Hendersonville, NC 28792-9326
Phone Number:
Region: United States > North Carolina > North Carolina Mountains > Hendersonville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 11 Hotels in Hendersonville
Price Range (Based on Average Rates): €€
Hotel Class:2.5 star — Hampton Inn Hendersonville 2.5*
Number of rooms: 119
Official Description (provided by the hotel):
Welcome to Hampton Inn Hendersonville, less than half an hour from the Blue Ridge Mountains and the legendary Biltmore Estate in the heart of western North Carolina. Whether you’re planning a night at Flat Rock Playhouse or dropping off the kids at a Western Carolina summer overnight camp, enjoy the comforts of home in our Hendersonville hotel. Explore historic downtown Hendersonville, listed on the National Historic Registry. Browse antique stores and boutiques or try a variety of cuisine in one of our charming restaurants.Visit the Biltmore Estate, the country’s largest private home built by George Washington Vanderbilt II during the Gilded Age. Wander through the 250 rooms and extensive gardens. Experience the North Carolina outdoors with a hike in the DuPont State Forest in the Little River Valley. Take a scenic drive along the Blue Ridge Parkway or enjoy the views at Chimney Rock State Park and Lake Lure. The Hendersonville area is a mecca for golfers.After a busy day exploring western North Carolina, unwind in one of our spacious guest rooms or suites. Choose a guest room with a king-, queen- or two queen-sized beds. King study guest rooms include an additional sleeper sofa. If you’re traveling with the family or would like extra space, reserve a king bed suite. Stay connected with free high-speed internet access. Our guest rooms and suites provide the comforts of home with 32-inch LCD TVs, mini-fridges, microwaves, and coffeemakers. ... more   less 
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Also Known As:
Hampton Inn Hendersonville Hotel Hendersonville
Hendersonville Hampton Inn

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