My mom and I checked in Friday morning June 30th. Shonda the front desk clerk was amazing as always as this was not our first time staying here. Needless to say, as my mom slept from our 4 hour drive, I sat down watching television. An hour later there's roach like bugs crawling above her bed. I immediately notified housekeeping. Someone came in and killed them and took them out. The desk person from 2nd shift called and I asked her to plse have housekeeping vacuum the floor the next day as you could smell the dust. She assured me they would.
Later I pulled the linen back to lay down and there's poop on the sheets. Yes, poop, I smelled it. I called the front desk and spoke to Jack. He came up and observed out if shock what was present and disgusting. He changed our room and explained to me that since I booked via expedia, he could not refund my money. He was pleasant and professional.
We go across the hall to a different room. That was ok except we could hear the toilet flushing in the next room. We left Saturday morning and I dropped a few chips on the floor. We returned at 11pm that night and the chips were still on the floor, indicating that the floor was not vacuumed. Forcing me to sleep one way on th he edge because the strong smell of dust was present in thghe corner of the bed nearest the air conditioner. Breathing it was awful.
The breakfast I think was nice as well except there needs to be a dress code enforced. People should not be allowed to fix food in their pajamas. That is so unsanitary.
Needless to say I won't be staying there anymore. Thank you Jack and Shonda. But to spend the money we spent to stay in a room that smelled like it hasn't been vacuumed in weeks, and to know thst housekeeping left a set of sheets with poop (fresh) on the sheets is utterly ridiculous and nasty.
- Official Description (provided by the hotel):
- Complimentary Breakfast served every day! ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Travel Republic (UK), Hotels.com and 5viajes2012 S.L. so you can book your Hampton Inn Greenville reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Hampton Inn Greenville Hotel Greenville