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Reviewed 5 April 2018

Easy to book online, valet service is outstanding, check in couldn’t be easier. Rooms are sparse-yet-cool AND homey. The shower is heaven on earth. Bedding, beds are beyond perfection. Museum is beautiful. Quaint little gift shop. Check out was a breeze. Will definitely stay again!

  • Stayed: March 2018, travelled with family
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Review collected in partnership with this hotel
Thank summerlovetro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jane F, Guest Relations Manager at 21c Museum Hotel Durham, responded to this reviewResponded 23 April 2018

Wonderful to hear, summerlovetro! Thank you so much for sharing your seamless stay with us and we're so happy you enjoyed everything! Hope to have you stay with us again!

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Reviewed 4 April 2018

This is a really cool hotel right in the heart of downtown Durham, within easy waking distance to great restaurants and cafes, the Baseball stadium, and the Tobacco district. We wondered about the whole combo Hotel/museum concept but the whole 21C model really works beautifully. The public museum spaces were beautiful and the modern art was really great, fun, and well curated. Our beautiful room-a big one bedroom suite with a nice terrace was perfect for our family of three and our 11 year old loved the big pink penguin in our room and the other penguins scattered throughout the Hotel. Staff and guests move them around so you never know where you’ll spot one. The style is very modern and hip, but also really thoughtful and high quality with nice details in the room and throughout. We LOVED the whole experience and also felt it was a good value considering the space and nice experience. And the staff is truly great-friendly, warm, and very helpful!

  • Stayed: April 2018, travelled with family
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Review collected in partnership with this hotel
Thank ratba6436
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jane F, Guest Relations Manager at 21c Museum Hotel Durham, responded to this reviewResponded 23 April 2018

Hi ratba6436! Thank you so much for the wonderful feedback! It means so much to us that you took the time to write such a thoughtful review. I'm thrilled to see that your 11 year old enjoyed the penguins as well. Something for everyone! We hope to welcome you back. Many thanks!

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Reviewed 2 April 2018

A really cool hotel in downtown Durham. Lots of artwork to enjoy, as in other 21C properties. Room was clean, quiet, and comfortable. Checkin was a breeze (even early checkin, which they accommodated with a smile). Would stay here anytime I'm in Durham.

  • Stayed: March 2018, travelled on business
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Review collected in partnership with this hotel
Thank hulaedwyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jane F, Guest Relations Manager at 21c Museum Hotel Durham, responded to this reviewResponded 23 April 2018

Hi hulaedwyn! So this wasn't your first 21c?! We're thrilled to know you enjoyed your time in Durham. Looking forward to your next stay in Durham, or any of our other properties!

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Reviewed 27 March 2018

Check in and out was a nightmare. Loud. Valet brought wrong car. Valet takes 20 minutes. Our early check in turned into an hour and a half wait upon arrival. The elavator lulled our heads to sleep at night

  • Stayed: March 2018, travelled as a couple
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Review collected in partnership with this hotel
Thank greensborogirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 March 2018

This was a centrally based hotel. Beautiful art thruout hotel. Free WiFi. Housekeeping forgot to clean our room first night which was disappointing. Car valet expensive. Close to several walkable restaurants.

  • Stayed: March 2018, travelled with family
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Review collected in partnership with this hotel
Thank Adventurer296750
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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