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SpringHill Suites Raleigh-Durham Airport/Research Triangle Park
Ranked #35 of 71 Hotels in Durham
Reviewed 16 February 2016

My husband and I visit Raleigh once a year and this has by far been the best hotel we have stayed in! The staff were so polite and so helpful. Regardless of the time of day, they greeted you the second you walked in the door. We ended up needing to leave a day early because of the impending weather in PA and they refunded us our last night without any issues! We hope to stay here again during our next visit and would recommend this hotel to anyone! The rooms were also VERY clean.

Room Tip: If you are in a room facing the highway, you can hear the traffic but it's not overly loud.
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  • Stayed: February 2016, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Erin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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50 - 54 of 213 reviews

Reviewed 26 January 2016 via mobile

Transportation staff - excellent! Front Desk staff - excellent. Room and all the appliances - Excellent. Nice microwave/fridge and separate kitchenette with paper plates and plastic wear - great!

So why not five stars? Highway noise. Recommendation: Ask for a room away from the highway. The good news is that there is no airport noise!

Stayed: January 2016, travelled on business
1  Thank BradJack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JimW566, General Manager at SpringHill Suites Raleigh-Durham Airport/Research Triangle Park, responded to this reviewResponded 28 January 2016

Thank you so much for staying with us earlier this month at the SpringHill Suites RDU/RTP Hotel. It is great to hear that you had such a great stay while you were with us, enjoying the staff, room, appliances, and kitchenette. The hotel staff is addressing the noise issue. The time you took to share your review is greatly appreciated and we love hearing that our associates took well care of you as a guest. Your review will be shared with the hotel staff. Thank you again and please come back and visit us soon. Have a wonderful day.

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Reviewed 21 January 2016 via mobile

We recently stayed at this hotel while in Durham for a youth basketball tournament. We stayed 1 night. The hotel is nice. It's a hidden gem. We got turned around with Gps Trying to find hotel. Checkin was breeze considering the many other families there for the same thing. Beds were very comfortable. Our room had a small fridge and microwave. We didn't make the continental breakfast as we slept in. But I would def stay here again.

Stayed: January 2016, travelled with family
Thank PRM99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JimW566, General Manager at SpringHill Suites Raleigh-Durham Airport/Research Triangle Park, responded to this reviewResponded 24 January 2016

Thank you so much for staying with us earlier this month. It is great to hear that you had such a great stay while you were with us and named as "hidden gem" The time you took to share your review is greatly appreciated and we love hearing that our associates took well care of you as a guest. Your review will be shared with the hotel staff. Thank you again and please come back and visit us soon. Have a wonderful day.

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Reviewed 29 December 2015 via mobile

Let me start off by saying that I typically only stay at Marriott properties when I travel and usually Courtyard. This time I booked Springhill Suites since I was traveling with my family. Only stayed here for one night since we were visiting family in town. Great front desk staff and the other employees were very helpful. The only reason I am giving this hotel 3 stars is for the room. After a very long drive and traffic all day I just wanted to get a good nights' rest. I was awoken at 0330 from the sound of little gremlins running across the floor. Two of my other family members woke up as well. We were are the second floor and I guess the floors are very then at this property, because we could hear every movement the people above us made all morning long. Which made it worst was they had kids running back and forth from 0330 to 10:00am. We had enough and called the front desk which temporarily resolved the issue. But it couldn't fix a horrible night of sleep. This was my only issue other than that breakfast was a standard hotel breakfast. I wish I could give 5 stars because it's a good little hotel in a great location.

Stayed: December 2015, travelled with family
Thank 115greg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JimW566, General Manager at SpringHill Suites Raleigh-Durham Airport/Research Triangle Park, responded to this reviewResponded 30 December 2015

Glad to hear the convenient location was travel benefit and front desk staff service was excellent at the hotel. Please accept my sincere apology that we let you down during your recent stay at our hotel. We pride ourselves on service excellence and it was disappointing that noise from other guests celebrating family holiday’s season kept you awake. Thank you for your review and for taking the time to provide feedback

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Reviewed 25 December 2015 via mobile

Hotel desk staff come in all types of service levels from the basic here's your key to the how can I help make your stay enjoyable and then actually trying to do so. Overall a great stop and close to the airport if you are looking for an option outside of downtown. Room was fine but climate controls were a bit finicky.

Stayed: December 2015, travelled on business
Thank Njp007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JimW566, General Manager at SpringHill Suites Raleigh-Durham Airport/Research Triangle Park, responded to this reviewResponded 30 December 2015

Thank you so much for staying with us earlier this month. It is great to hear that you had such a great stay while you were with us. The time you took to share your review is greatly appreciated and we love hearing that our associates took well care of you as a guest. Your review will be shared with the hotel staff. Thank you again and please come back and visit us soon. Have a wonderful day.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about SpringHill Suites Raleigh-Durham Airport/Research Triangle Park

Address: 920 Slater Road, Durham, NC 27703-8061
Region: United States > North Carolina > Durham
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#21 Business Hotel in Durham
Price Range: €71 - €156 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Raleigh-Durham Airport/Research Triangle Park 3*
Number of rooms: 120
Official Description (provided by the hotel):
Visit SpringHill Suites Raleigh-Durham Airport/Research Triangle Park located between Raleigh, Durham, Morrisville, Chapel Hill, and Cary, in North Carolina. Our suites feature separate living, sleeping and working areas with complimentary high-speed internet, mini-fridge, microwave oven and coffee maker. Unwind in our indoor pool or fitness center. Enjoy complimentary new hot and healthy breakfast options before you start your day! ... more   less 
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Also Known As:
Springhill Suites Durham

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