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All reviews fire pit bryson city hot tub waffles balcony room free breakfast indoor pool rocking chairs beautiful location the polar express sitting area great place to stay small town hot breakfast short drive king suite definitely stay here again
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Reviewed 4 weeks ago

The hotel price for being right on the river with a fabulous view can't be beat! Hot tub and pool were very clean. Patio was great! Hotel close to everywhere we went. Loved it! 10/10 would recommend to anyone traveling to NC!!

Date of stay: April 2021
    • Value
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Review collected in partnership with Best Western
Thank singing4jesus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James Grissom, General Manager at Best Western Plus River Escape Inn & Suites, responded to this reviewResponded 4 weeks ago

Thank you for staying at the River Escape! I'm glad you had a great time and hope you will return soon. The river is calling!

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Reviewed 3 April 2021

When visiting schools, we stayed at a couple of other hotels in the area that were so so (none horrible, but none great either). Then we found Best Western Rover Escape. It looks unassuming at first and kind of unusually situated near some unused train tracks. However, the river view is beautiful and serene and the hotel is clean and decently appointed. Wifi works great, breakfast even during COVID has been nice and staff is wonderful!

Date of stay: April 2021
    • Value
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Review collected in partnership with Best Western
Thank Sabrina O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James Grissom, General Manager at Best Western Plus River Escape Inn & Suites, responded to this reviewResponded 5 April 2021

Thank you for taking time to review us and for your kind words. I'm glad you had a great time at the River Escape. I hope you will return for another visit soon. The river is calling!

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Reviewed 22 March 2021 via mobile

We loved our stay at Dillsboro! Beautiful and extremely clean hotel room! Beautiful view of the river! We would have spent more time on our balcony if it hadn’t been raining so much. The temperature dropped over night! Beds and box springs have zippered encasement mattress covers. Very comfy beds (almost too soft!)

Date of stay: March 2021
Trip type: Travelled with family
Thank annamcarter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James Grissom, General Manager at Best Western Plus River Escape Inn & Suites, responded to this reviewResponded 25 March 2021

Thank you for staying with us at the River Escape and for taking time to review us. I'm glad you had a great time! Please come back and visit us again soon. The river is calling!

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Reviewed 14 March 2021

Beautiful location, nice outside areas. But that’s the end of it. The paper thin walls and floors makes if feel like you are trying, since you really can’t, sleep inside a snare drum. Loud, obnoxious people will ensure you won’t ret, and calls to front desk are not going to help. Would be better to sleep n a tent in the parking lot and then get the banana you get for breakfast.

Date of stay: March 2021
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Best Western
Thank izzysanchez2021
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James Grissom, General Manager at Best Western Plus River Escape Inn & Suites, responded to this reviewResponded 15 March 2021

I'm sorry your experience at the River Escape was unpleasant. Thank you for your honest feedback. We will use it to attempt to improve. I hope you will stay with us again in the future to give us another opportunity to provide you with an excellent experience.

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Reviewed 16 February 2021

OVERALL- 3/5
As a former "Road warrior"with over 5,000 nights on the road, traveling for business, I really need and want a good bed for a good night's sleep, no matter what the cost.

Would only stay here again if I had no choice, and NEVER stay on the weekend when the rates sometimes double or more.

Location 3/5
Staff 5/5
Room 3/5
Value 3/5

Location
On the river, Great, but its in a industrial area, not very appealing.

Staff
Check in was fast and by a professional front desk person.

Room
Nice but could have more lights and the bed was terrible! Hard and very difficult to sleep. Either a cheap mattress or it's old and needs to be replaced

Value
This hotel really plays the pricing game. Thursday less than $100 and over $200 on the weekend or when events at WCU.

I only stay here when my regular hotel if booked or if it has a large # of construction workers.

Room tip: If you are going to stay at a Riverfront hotel, and you have the $, get a room on the river.
Date of stay: February 2021
  • Trip type: Travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank wakecountyman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James Grissom, General Manager at Best Western Plus River Escape Inn & Suites, responded to this reviewResponded 22 February 2021

I'm sorry you did not enjoy your experience at our hotel. I hope you will visit again to give us another opportunity to provide you with an excellent experience.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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