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Reviews (1,046)
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All reviewsroom was cleantaco bellwindow seatfront desk attendantpet friendly hotelcontinental breakfaststay there againice machineenjoyed our staya great place to stayfirst floornice staythe breakfast areacasinoshuttlepetslion
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Reviewed 17 July 2017

Me and my wife we vacationing for our anniversary and got a room for a couple days. We originally arrived a little past our check in time and when we arrived we was told that we was getting an upgrade to a suite, no extra charge. That was real refreshing. The room was excellent couldn't find anything wrong. Room was neat and clean as well bath. Very quiet and comfortable. Front desk was friendly and prompt. We will be returning.

  • Stayed: July 2017, travelled with family
    • Value
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    • Sleep Quality
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Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank whitneyd467
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MicrotelCherokee, Front Office Manager at Microtel Inn & Suites by Wyndham Cherokee, responded to this reviewResponded 23 July 2017

Thank you for taking time to leave us an awesome review. We are pleased that you enjoyed your stay here at our Microtel. We look forward to seeing you the next time you are in the area. Thank you again for your feedback.

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Reviewed 17 July 2017

The heavy set employee was very rude and lazy. She should not be in such position as the front desk attendant. She was not friendly and gave us an attitude while we were checking in..

  • Stayed: July 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank Rita W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MicrotelCherokee, Front Office Manager at Microtel Inn & Suites by Wyndham Cherokee, responded to this reviewResponded 23 July 2017

I apologize that you had an unpleasant encounter with one of our desk agents. We will look into this and we will take this very seriously. We do hope that you enjoyed the rest of your stay. Thank you for your feedback. We value all feedback, as it helps us to make improvements where they are needed.

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Reviewed 17 July 2017

When we first arrived we where told the pool was closed because of two holes in the pool they reopened the pool the last day of my family's bummer the pool was nasty you could see the holes.. Water looked cloudy and it had trash on the bottom

  • Stayed: July 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank 751stuarte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MicrotelCherokee, Front Office Manager at Microtel Inn & Suites by Wyndham Cherokee, responded to this reviewResponded 23 July 2017

Thank you for taking time to review our Microtel. We have experienced some bad luck with our pool during this summer season. We have taken the appropriate measures to fix this issue so that this problem won't happen to anyone else. Thank you for your feedback. We value any and all feedback, as it helps us to pinpoint and fix issues as needed. Thank you again. We do hope to see your family again the next time you are in the Cherokee, NC area.

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Reviewed 16 July 2017

This was my second time staying here and I was disappointed this time around. Ice machines were broken, found fruit flies in our OJ, the throw at the end of the bed was stained, poor tv quality. The main reason we stay here is for the shuttle to the casino and that was the only positive experience this time.

  • Stayed: June 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank 893jaimeb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MicrotelCherokee, Front Office Manager at Microtel Inn & Suites by Wyndham Cherokee, responded to this reviewResponded 23 July 2017

Thank you for taking the time to review our Microtel. I apologize that you did not enjoy your stay with us this time around. We do have brand new linens for our beds as of this week. As for the t.v. quality, that is our Cherokee provider. And about the fruit flies, we have definitely taken care of this. We do hope you continue to come back to stay at our Microtel. Thank you again for your feedback!

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Reviewed 14 July 2017 via mobile

We stayed here for the last night of our vacation. Pleasant little hotel. Bed was huge and comfortable. The location was great. Pizza Hut, Food Lion, Taco Bell, McDonald's were either next door or just a short walk away. They have shuttles to the casino from 5pm to 3 am. We didn't use the pool but it looked nice and clean. This is a cute little place and we enjoyed our stay.

Stayed: July 2017
Thank Roger W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MicrotelCherokee, Front Office Manager at Microtel Inn & Suites by Wyndham Cherokee, responded to this reviewResponded 23 July 2017

Thank you for taking time to review our Microtel. We are pleased that you enjoyed your stay here with us. We hope to see you again the next time you are in the Cherokee, NC area.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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