We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (968)
Filter reviews
968 results
Traveller rating
576
261
77
23
31
Traveller type
Time of year
LanguageAll languages
More languages
576
261
77
23
31
Show reviews that mention
All reviews south park mall front desk outdoor courtyard great hotel infused water the club lounge within walking distance shopping and restaurants fitness center fire pit business meeting every staff member definitely stay here again parking garage upon check great customer service danny
Filter
Updating list...
61 - 66 of 968 reviews
Reviewed 18 December 2017

Stayed at the Renaissance Charlotte SouthPark Hotel on my recent visit to Charlotte and had a very enjoyable and restful stay. This was my first visit to the Renaissance in Charlotte and I was very pleasantly surprised - the rooms were clean, spacious, well appointed with wonderfully comfortable beds. The staff was excellent! The location is very conveniently located with easy access to the airport, shopping and good restaurants.

Date of stay: December 2017
Trip type: Travelled as a couple
Thank denver60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kris H, General Manager at Renaissance Charlotte SouthPark Hotel, responded to this reviewResponded 28 December 2017

denver60,

Thank you so very much for your kind words about our hotel and more importantly our staff. We are certainly proud of our hotel but even prouder of our people.

Thanks again and safe travels.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 December 2017

This is a great property, extremely friendly staff, lovely rooms. So many hotel beds these days are horrible. The beds here are the very comfy. The staff greeted me when I arrived and the bar staff was also delightful.

Date of stay: December 2017
  • Trip type: Travelled on business
    • Location
    • Cleanliness
    • Service
Thank Toni A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kris H, General Manager at Renaissance Charlotte SouthPark Hotel, responded to this reviewResponded 28 December 2017

Toni A,

We are all delighted that you enjoyed your stay so much, and we appreciate you sharing your experience with the Trip Advisor community.

We hope to see you again very soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 December 2017

Was the Renaissance putting on a small event. I just wanted to give a shout out to the ladies that helped me with my reception. Regina and Francisca were wonderful. They were so pleasant and down to earth. Both hard workers. I sure hope I can return with more events.

Room tip: yes go to a higher floor because of the A/C Heater unit
Date of stay: November 2017
  • Trip type: Travelled on business
    • Location
    • Sleep Quality
    • Service
Thank mamashred
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kris H, General Manager at Renaissance Charlotte SouthPark Hotel, responded to this reviewResponded 28 December 2017

mamashred,

It is so very pleasant when a guest in our hotel takes the time to notice our ambassadors. Ms. Regina and Ms. Fran certainly are two of the best! We are proud that they were able to make such an impact on your stay and even prouder to have them as a part of our team.

Please come back and see us again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 November 2017 via mobile

This hotel has partnered with American Girl and they did a wonderful job making a little girl’s 6th birthday one that she will never forget. Upon check-in, the whole weekend was a dream come true. They have a special pink table set up for the American Girl package where they gave the girl a special key to the room. It was a surprise and the hotel employees took part in the excitement too. While we were getting checked in, the valet guy offered to deliver our bags to the room and parked the car. Valet was $15 and completely worth it not having to park in a dark lot with a little kid.

The room was set up with a doll bed, milk and cookies. The room had a fridge and included plenty of towels. We visited the fitness center and the indoor pool a few times. There are other hotels that offer the doll package, but this was the only one with an indoor pool. Great way to burn off that extra energy.

Each morning we had the included a full buffet breakfast with made to order omelets and eggs. The food was delicious with plenty of options. Every hotel employee wished the little girl a Happy Birthday and cheerfully talked to her. The atrium where the restaurant is located is lovely with quirky fun furniture and a multi-level water fountain.

Overall, it was an amazing experience and completely worth it. The South Park mall is just across the street. If you are going for American Girl, park outside the Macy’s. You go up the elevator and the doll shop is at the entrance to Macy’s. We shopped then took stuff to the car then came back in.

Date of stay: November 2017
Trip type: Travelled with family
Thank dmcurtis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kris H, General Manager at Renaissance Charlotte SouthPark Hotel, responded to this reviewResponded 5 December 2017

dmcurtis,

We are so happy that we were allowed to be part of such a special trip. We are so proud that our staff went so far out of the way to be memorable.

We can't to see you again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 November 2017

The hotel and staff are wonderful. I stay here often and never had any complaints. They have little touches that make the location stand out from the others. Convenient to the airport, restaurants, and shopping.

Date of stay: November 2017
Trip type: Travelled on business
Thank Busyperson_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kris H, General Manager at Renaissance Charlotte SouthPark Hotel, responded to this reviewResponded 19 November 2017

Busyperson_11,

We appreciate your kind review. We truly believe that it is the little touched that separate the good from the great.

Thank you for sharing your experience.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews