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“Just not the same !😐!”

411 West Italian Cafe
Ranked #13 of 315 Restaurants in Chapel Hill
Certificate of Excellence
Price range: US$30 - US$30
Cuisines: Italian, Mediterranean
More restaurant details
Restaurant details
Dining options: Breakfast, After-hours, Dinner, Outdoor Seating, Reservations
Dining style: Casual Dining
Reviewed 16 March 2018 via mobile

We have gone here for special date night occasions in the past, this last time, the meal was not as good. The waitress was not friendly and basically forgot about us. The dessert was amazing but the portions were tiny. I was frustrated bc I seldom have dessert so I like to have it with coffee. They could not get the coffee fresh after 3 tries so I was not a happy camper. Didn’t feel the value!

Thank Dee C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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17 - 21 of 397 reviews

Reviewed 24 February 2018 via mobile

It has been 3 months since our first visit to 411. We enjoyed it so much that on this trip to Chapel Hill it was our first choice for our first night in town. It was not until half way through the meal that we realized we ordered the same entrees as we did on 11/28/2017. That speaks volumes to the quality of the food. Take it from an Italian family from NJ that this is legit.

Thank Gene C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 February 2018 via mobile

Been searching for an Italian Restaurant near UNC that serves good “normal” Italian dishes. By normal I mean not modernized. Finally found one!

Food was, overall, very good. Two of us had sausage penne, one had lasagna and the other had steak. Good reviews from everyone. Desserts of gelato, tiramisu and creme brûlée were tasty as well. We averaged about $25 a person.

Service was very good too. They were attentive but not bothersome. Allowed us to eat at our pace —- didn’t feel rushed.

Will be back.

Thank philk387
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 February 2018

This restaurant in downtown Chapel Hill is always busy and has great food. We have gone there a number of times and have always just been impressed with the food and its presentation. However, because the restaurant is always very busy, the service is spotty and the wait staff is not very friendly or service-focused. this was a change we noticed in a recent visit. I hope that the service here improves because they have a great menu, nice wine list and the food has always been beyond expectations. You might want to try eating early when the crowds are down and the wait for food not so long.

    • Value
    • Service
    • Food
Thank donjskiba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 February 2018 via mobile

Visited for first time on a recommendation. Good service, but portion size was small. One of our party wanted plain pasta and red sauce. Ordered the meatballs and capellini with servers recommendation. $ for a child size portion of pasta was ridiculous. Although rest of our meals were ok, would probably not return. Just ok.

Thank CentralPATravelmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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