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All reviewswalk in closetfront deskfrosted glasssliding doorlobby barsleeping areamy home away from homea great staymodern hotelmicrowave and refrigeratoroatmealpull out couchexercise roomsouthern hospitalitythe breakfast areawould definitely stay here againrecommend this hotel
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Reviewed 4 July 2018

We had an enjoyable 3 night stay at the Springhill Suites in Raleigh. Easily accessible to Cary and Raleigh, it's a modern and contemporary hotel. Rooms are efficient - that's a euphemism for "small" - compactly laid out with a living area, bathroom (shower only), and bedroom with a desk unit and sliding glass dividers separating the two rooms. The room and bathroom are narrow but efficiently laid out. Breakfast is generous with eggs, breakfast meats, and a busy waffle maker. The hotel was completely full during our stay but the breakfast area and facilities handled the crowds easily. This included a very small indoor pool and basic exercise room. Clean and comfortable, we would come back again.

  • Stayed: July 2018, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank gwwyjjliu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ted F, Manager at SpringHill Suites Raleigh Cary, responded to this reviewResponded 4 August 2018

Dear Gwwjjiu,

Thanks for staying at the SpringHill Suites By Marriott Cary NC. I am very happy to know that our hotel and the amenities were very accommodating. Thanks for taking the time to let myself know as well as other viewers know in detail about our hotel. Please come back to see us!

Thanks,

Shantez Battle, Agm

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Reviewed 20 June 2018

We have stayed in a number of Springhill Suites and this one may very well be the best. We used mobile check-in and arrived before their normal check-in time but were promptly given a room. Front desk staff was very welcoming and helpful with our questions. Room decor although very similar in all of the Springhill Suites was somehow different and nicer in this property. We had a comfortable and restful stay. When I went downstairs in the morning to get coffee for my spouse the general manager was looking over housekeeping and service in the breakfast area. He came over and introduced himself and asked about our stay - I was very impressed by his professionalism and attention to detail.

  • Stayed: June 2018, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank 894robertj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ted F, Manager at SpringHill Suites Raleigh Cary, responded to this reviewResponded 29 June 2018

Dear 894robertj,

I would like to personally thank you for taking time to complete a TripAdvisor.The staff here at SpringHill Suites Cary pride ourselves on giving great hospitality service. Please don't hesitate the next time your passing through Cary to stop and stay with us again

Thanks,

Shantez Battle, Agm

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Reviewed 18 June 2018 via mobile

Matthew the bartender is an amazing young man. Always remembers all his customers, easy to talk with. He loves his job and the customers that come in. It shows in his excellent service. Jessica at the front desk make me feel at home. I come every month for 6 months out of the year. She always greats with a smile and positive attitude. I can’t say enough about theses to. They make being away from home a little easier.

Stayed: June 2018, travelled on business
Thank linlarky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ted F, Manager at SpringHill Suites Raleigh Cary, responded to this reviewResponded 29 June 2018

Dear Linlarky,

I would like to personally thank you for taking time to complete a TripAdvisor, I really appreciate it the kind words said about Creig,Jessica and Matthew. The staff here at SpringHill Suites Cary pride ourselves on giving great hospitality service. Please don't hesitate the next time your passing through Cary to stop and stay with us again

Thanks,

Shantez Battle, Agm

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Reviewed 11 June 2018 via mobile

Visiting for 3 weeks, the staff could not be more accommodating.
Transport to the office, excellent breakfast every day, outstanding bar staff and a delightful reception service.
Even called to see if I was safe and well after a delayed flight due to storm.
Happily stay again!
The following deserve a special mention- Craig for the great meals, Jessica for her friendly face at reception each day, Dianne for amazing food and service and last but not least Matt at the bar who ensured I was well looked after!

Stayed: June 2018, travelled on business
1  Thank stevengibs0n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ted F, Manager at SpringHill Suites Raleigh Cary, responded to this reviewResponded 29 June 2018

Dear Stevengibson,

I would like to personally thank you for taking time to complete a TripAdvisor, I really appreciate it the kind words said about Creig,Dianne,Jessica, and Matthew. The staff here at SpringHill Suites Cary pride ourselves on giving great hospitality service. Please don't hesitate the next time your passing through Cary to stop and stay with us again

Thanks,

Shantez Battle, Agm

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Reviewed 11 June 2018 via mobile

Whilst being in the longest trip and staying for months, the staff were unbelievable.
Made me feel at home, on their days off collected me to take to a barbers, reception lady gave me a slice of her birthday cake - all as they realised long hall alone.
I would personally like to thank the following staff: Craig, Jessica, Chris, Dianne, Matt & Julius. - my deepest respect to you all! Steve

Stayed: June 2018, travelled on business
Thank BobbyC1635
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ted F, Manager at SpringHill Suites Raleigh Cary, responded to this reviewResponded 29 June 2018

Dear Bobby C,

I would like to personally thank you for taking time to complete a TripAdvisor, I really appreciate it the kind words said about Creig,Jessica,Chris,Dianne,Julius and Matthew. The staff here at SpringHill Suites Cary pride ourselves on giving great hospitality service. Please don't hesitate the next time your passing through Cary to stop and stay with us again

Thanks,

Shantez Battle, Agm

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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