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3 - 8 of 31 reviews
Reviewed 24 September 2016

This inn is extremely disgusting. We were greeted a few minutes after arriving by a man and informed us that it would take a few minutes to get the key for our room. The keyhole for our door was missing, and above it were retrofitted scanners for the key card. Beside our room were two large dogs that did not stop barking for the 15 minutes we were in our “No Pets Allowed” room. The room was extremely humid and close to 90°F, as the host informed us that his boss did not like to spend money on AC. The host the plugged in the AC and other appliances when we there. He then left to get a blanket for us, this turned out to be a stained duvet with no cover. The floor is covered in dirt, the sofa and chair were covered in dirt and hair, the sink was not cleaned and had bugs stuck to it, there were multiple cigarette burns, the toilet was brown, the towels were stained, the bed had no sheet (only the stained duvet with no cover) and the door is chewed at the bottom since dogs were clearly kept in for extended periods of time. I don’t believe the attached pictures truly show how gross the establishment is.

Fortunately Airbnb provided a full refund and I left after arriving 15 minutes prior. I then found other accommodations for my stay in Saratoga Springs. The name of the inn is Crest Inn Suites & Cottages (not shown in this listing on Airbnb unfortunately), if you’d like to see similar reviews on TripAdvisor.

Room tip: Do Not Travel Here
Date of stay: July 2016
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
20  Thank William W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2016

Rooms can be hard to find on summer weekends in Saratoga but don't book this place unless you are desperate. It appears to be an off-license motel, with run down exteriors, splintered wooden decks and rusty AC units. It is not as dire as some earlier reviews; our room had been recently painted, had working AC, TV and internet and a decent bed.

Date of stay: July 2016
  • Trip type: Travelled on business
    • Location
    • Rooms
    • Service
10  Thank lindahVermont_USA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 January 2016 via mobile

don't ever come to this hotel the manager acks people to buy their pills there's no fitness room here the rooms are so goss stay away from here... You can have pets here but you have to walk them off the property. They change way to much to stay here at this dump

Date of stay: January 2016
Trip type: Travelled with family
12  Thank Angel C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 August 2014

OMG. To add to everyone else's bad experiences here, DO NOT GO CLOSE TO THIS CRIMINAL TYPE ESTABLISHMENT. But beyond that, I booked with Booking.com, and was then told when trying to check in, they did not have a reservation for me. Later, my bank account was charged for the room. No resolution with Booking.com or the motel. Same phone experiences had by the others who've posted here. STAY FAR AWAY.

Date of stay: July 2014
Trip type: Travelled as a couple
16  Thank laura k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 August 2014

Reluctantly, I had to book one night here (peak season in Saratoga...no other availability). The place looked like CRAP from the outside...but whatever, its a bed and a shower.

Turns out, after having made a reservation ONE MONTH IN ADVANCE on Hotels.com, the jerks said "we have no room here. we overbooked". Barely an apology. Certainly no advance notice. Horrible.

We luckily found a place about 20 minutes north, but COME ON. You don't honor a reservation? You overbooked?

AVOID this flea bag hotel...

Date of stay: August 2014
  • Trip type: Travelled with friends
    • Value
    • Rooms
    • Service
12  Thank Sandro F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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