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“Over promise and under deliver”

Wings Air Helicopters
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US$275.00*
and up
Manhattan Helicopter Tour from Westchester
Ranked #1 of 1 Tours in White Plains
Certificate of Excellence
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Attraction details
Recommended length of visit: <1 hour
Owner description: Wings Air, based at Westchester County Airport, offers a wide variety of helicopter services including: Helicopter Charters, Luxury Travel Experiences,Scenic Helicopter Tours over New York and the Hudson Valley, Helicopter Flight School and Introductory Flight Lessons, Aerial Photography / Surveying and Full-Service Aerial Film Production.
Reviewed 28 June 2018

Yes you get the flight, no you do not get luxury . The airbusAS350BA is second rate equipment for six passengers . If you are in the back on the port, or left side , you better be under 5’6 tall or you will have trouble. My partner and I are 5’8” and 5’9” and we were jammed up against the front seat. Also from these seats you get little view except from the small window on the port side and forget trying to take photographs. The pilot Anthony was knowledable about the trip down to Manhattan and did his best and safety was good.

This company needs to reconsider the equipment and upgrade to perhaps a eurocopter EC130. We recently did a two hour journey in one of these fully loaded and it was a much better experience . With 6 passengers paying $400 they are raking in $2400 for 45 min with a run cost of about half that so it is time this company reinvested in equipment and started delivering on their promise. Reality is they deliver the bare minimum as an experience if you have ever been on a Heli tour before.

Date of experience: June 2018
Thank skipAussieontour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WingsAir H, Manager at Wings Air Helicopters, responded to this reviewResponded 29 June 2018

Thank you for your feedback. We are sorry that you were not happy with the equipment, as we take great pride in maintaining our helicopters to the highest standards. Being both Wyvern and ARGUS rated as well as the first helicopter company ever named Virtuoso Preferred are a testament to our 16 years of safe and high quality operation. We are planning upgrades and additions to our fleet in the near future but it all has to be planned out carefully based on demand. Since helicopter tourism in New York is becoming more and more restricted by new rules, our aim is to distinguish ourselves from our competitors by offering custom routes and other in flight perks.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (95)
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"helicopter flight"
in 8 reviews
"new york city"
in 7 reviews
"statue of liberty"
in 6 reviews
"wings"
in 8 reviews
"amazing experience"
in 6 reviews
"my boyfriend"
in 4 reviews
"the empire state building"
in 4 reviews
"times square"
in 3 reviews
"bucket list"
in 3 reviews
"made us feel"
in 3 reviews
"birthday gift"
in 2 reviews
"amazing service"
in 2 reviews
"smooth ride"
in 2 reviews
"pilot anthony"
in 2 reviews
"have a good time"
in 2 reviews
"hudson river"
in 3 reviews
"fly"
in 20 reviews
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4 - 8 of 96 reviews

Reviewed 25 June 2018

Date of experience: April 2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 June 2018

Date of experience: June 2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 May 2018

Date of experience: April 2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 18 April 2018 via mobile

Absolutely great experience from beginning to end. It was a bucket list wish for me and a surprise for my 4 year old twins, whom a month later are still talking about it. The aviation location was welcoming, clean. Staff were great, pilot was so welcoming, warm, fun and knowledgeable. It was a great experience to be on top of the world!

Date of experience: March 2018
Thank LaToya L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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