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All reviewsnys thruwayfree breakfastyogurtpool and hot tubthe breakfast areacomfortable roomnice place to staystaying at this hoteleasy accessfront desk clerkclean hotelstay there againconvenient locationnew yorkcoxsackiebestwesternhudson
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Reviewed 21 August 2017

You would think that spending hundreds of dollars to sleep for two nights somewhere would get you a nice bang for the buck. Not so here. Room was pleasant but small. OK. Not the end of the world. But friendliness of check-in staff? Nonexistent. Borderline rude. Obviously not liking her job! Heavy dust in some areas of room. Room had adjoining door to next room. Of course we could hear casual conversation with that setup. Sinks not located in bathroom - in hallway area instead. Inconvenient for sure. In addition, adjoining room sink butts up to ours, so every time someone used the sink the pipes emitted a LOUD sound. I took advantage of the very small Jacuzzi tub, but the water was literally BROWN. So gross. Would not recommend this hotel.

  • Stayed: August 2017, travelled on business
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Review collected in partnership with Best Western
2  Thank W626WOsandrao
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harry N, General Manager at Best Western New Baltimore Inn, responded to this reviewResponded 22 August 2017

Dear Sandra
Thank you for your review and rating. I am sorry you were so dissatisfied with everything about us! Our rooms are of the design with sinks outside the bathroom- Some people prefer that while others don't. I am sorry for any inconvenience you may have experienced.

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Reviewed 14 August 2017

Overall very satisfied. Hotel convenient to main roads. Beds were very comfortable. They do not have an elevator. Breakfast is good and nicely setup. Only one computer worked in the lobby. Suggest they have up to date information on local restaurants and menus.

  • Stayed: August 2017, travelled with family
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Review collected in partnership with Best Western
Thank jillmC6189QK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harry N, General Manager at Best Western New Baltimore Inn, responded to this reviewResponded 22 August 2017

Dear jillmC6189QK
Thank you for your time in reviewing our hotel. Our beds are new along with everything else in our guest rooms so we are happy you were comfortable! Our guest directories in the rooms are current, however, you may be referring to some that did not want to participate in the book. I apologize for any inconvenience.

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Reviewed 10 August 2017

We arrived late Friday night and left Wednesday. Everyone is very friendly and helpful. Breakfast was very good, plenty to choose from. What a nice warm feeling you get when you enter the hotel. It is so easy to get to. We will be going back next year.

  • Stayed: August 2017, travelled with family
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Review collected in partnership with Best Western
Thank Karen K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harry N, General Manager at Best Western New Baltimore Inn, responded to this reviewResponded 22 August 2017

Hi Karen
It was a pleasure seeing your review and rating! Thank you for such kind comments.
Our staff tries to make everyone feel comfortable so I appreciate your recognition of them. We certainly look forward to your return next year! Thank you again for taking time out of your busy schedule to write this.

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Reviewed 29 July 2017

I have been staying at this hotel at least 1 time a week for the last several months and will continue to do so as long as I am in this area. I like the benefits of a diamond member and will continue to try to find a Best Western whenever I have to stay away from home. Business or for Pleasure.

  • Stayed: July 2017, travelled on business
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Review collected in partnership with Best Western
Thank Chris L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harry N, General Manager at Best Western New Baltimore Inn, responded to this reviewResponded 22 August 2017

Dear Chris
Thank you for your rating and review. We appreciate our frequent guests and Best Western reward members. We are happy you have found us and chose to stay at the Best Western New Baltimore Inn. We hope you will think of us as "your home away from home"! It is our pleasure serving you. Thank you again for taking time to write this review.

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Reviewed 29 July 2017

Stay here about 6 times a year for the past five years or more and it's always a pleasurable stay with helpful and friendly staff. Pool and hot tub are always cLean and well cared for . The breakfast is pretty good as well .

  • Stayed: July 2017, travelled with family
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Review collected in partnership with Best Western
Thank Tamara D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harry N, General Manager at Best Western New Baltimore Inn, responded to this reviewResponded 3 August 2017

Dear Tamara
Thank you for the great rating!! We appreciate your patronage and are grateful you choose Best Western New Baltimore Inn for your lodging needs. Thank you also for
mentioning our staff. We enjoy serving our guests and it is nice that you acknowledged them.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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