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“It is a wonderful paradise in Capri”
Review of Hotel Bussola

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Hotel Bussola
Ranked #5 of 18 Hotels in Anacapri
Certificate of Excellence
A TripAdvisor Member
New York
Reviewed 2 January 2005

I totally not agree with previous reviewers about Rita
I was with a group of friends there for 4 nights, and she was always friendly, helpful and it was a pleasure to meet here, even when she was working hard and the hotel was completely full she always hade time for us, telling what to do, where to eat and she also helped us a lot with our hotel in Napoli, we could use internet for free and she also made laundry for us.
We stayed in the new rooms at the second floor, from the room the view of the Baia di Napoli was amazing and special this new building is gourgeouse
Breakfast was awesome, staff was amazing and I would definetely stay again and tell to everybody
Rita is the best owner of hotel that I could meet in my long trip

7  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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175 - 179 of 389 reviews

A TripAdvisor Member
Melbourne, Australia
Reviewed 10 November 2004

By far the worst accomodation we had while travelling for several months around Europe.

The description of the hotel is misleading, the owners unprofessional and the rooms extremely overpriced. While our room had air conditioning, we were not permitted to keep the remote control (the only way of turning it on or off) and had to ask to have it switched on or off. Rita would only do this between certain hours of the day as she felt it was too expensive to run in the 30+ degree celcius weather.

The towels were tattered and had ugly brown stains and our room had a glass door opening onto a communal courtyard where the lights shone through all night and the people talking seemed to be in our room. We had to use our portable closeline to rig up a screen for the door so we could try to sleep. Unfortunately the water pipes were old and rattled late through the night preventing us from sleeping anyway.

We did not feel that our room was secure and found the staff to be rude, inflexible and unhelpful. We did receive the local advice that was mentioned in other reviews but it had the feel of a tired spiel that even Rita was bored with.

I strongly recommend you find somewhere else to stay, I can't see how this place can lead to anything but dissapointment on what is a lovely island. (Marina Piccola is an absolute delight)

11  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 October 2004

Prior to making this reservation, I read several good reviews about Rita who apparently runs this hostel. She was referred to as the Lovely Rita. I made our reservation approximately 6 months in advance and followed up with an email updating our new credit card expiration date. This email was confirmed by Rita. The day before leaving for Italy, I received an email from Rita stating that if I did not send my current credit card info, she was going to cancel my reservation and we would lose the private room we had booked. I responded that she already had this info and she replied "OK, thanks".

Upon arrival in Anacapri, we discovered the internet directions to the hostel were terribly incorrect. We spent a considerable amount of time "wandering aimlessly" and asking several people for directions. The room was very nice - no complaints - except that when we asked about security, she assured us it was not a problem. She indicated the door locks and the locked outside gate. We went out for several hours and when we returned, we explored the room further. We were quite surprised to open the drapes to the three sliding doors in the room and find that not only were they not locked, they did not even close properly. One of them was open a good 15 inches! Fortunately, we had no theft problem.

The straw that broke the camel's back was when we went to check out and leave. Rita took a phone call, which seemed to be a personal call. She kept us waiting at least 10-15 minutes while she talked on the phone. Another employee tried to check us out, but could not run our credit card since she had the phone line tied up. She finally hung up and I handed her my card. She informed me that they didn't accept credit cards! I told her that everything I had - emails, etc - indicated we could pay by credit card. She pointed to a sign above her desk - cash or travellers checks. My husband told her it was difficult to see the sign from the United States, but she was not humored. She finally said she would take the card, but would have to charge a commission. She continued to argue with us, then accused us of causing a problem in the first place by not sending the expiration date of our credit card! We really had no choice at this point - we were already quite late for the bus and boat off the island - and did not have the cash on hand. We paid by credit card, including the "commission".

After leaving the hostel, we met up with another couple who had also just checked out. Their story was quite similar - the "Lovely Rita" wasn't so lovely to them either.

FYI - this hostel does not have internet access for the guests - another misrepresentation.

  • Stayed: October 2004
    • Value
    • Rooms
    • Cleanliness
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13  Thank rhs74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 October 2004

Stayed in Oct 2004 for one night. Paid 70 Euro for a double bed with its own bathroom.

Location is a little tricky to find from the Anacapri bus-stop (due to Anacapri's many small winding roads). However, they will pick you up from the bus-stop if you call in advance.

The bedroom was brand new with a tiled floor. The bathroom was compact but quite useable and immaculately clean. Breakfast was satisfactory.

Service was outstanding -- the owner greeted us, made many helpful suggestions about activities around the island and generally did everything possible to make our stay on Capri as enjoyable as possible.

For low cost accomodation with in a very expensive place, the Bussola di Hermes is recommended.

6  Thank cobalt60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 29 August 2004

I found the hotel 'Bussola di Hermes' to be entirely unprofessional and overpriced. When we first arrived, the room we were shown (for 85 Euros a night) was in the middle of the noisy breakfast room, used as a social area in the late evening. We could here every voice from inside. When I had called to reserve the room(from the Rough guide to Italy), the location of the room was not described. When we inquired about a room switch, we we offered only a newer room for 95 euros. She made it sound like she was doing us a favor. The room, although brand-new, had electrical wires out of the walls in the bathroom and in the bedroom, no air-conditioning, no telephone, and was sweltering at night. The breakfast was straight out of a discount store- powder cappuccino's from an automatic machine, and packaged croissants of poor quality.
When we asked about whether we could have an extra towel, we were told that it was an unreasonable request. We were granted one old towel with a very condescending scoff.
The credit card machine was 'broken' the next morning, and by the time we got out of there, we were thankful to leave. It was, by far, the worst place we visited on our trip. There are better values out there!

  • Stayed: August 2004
    • Value
    • Rooms
    • Cleanliness
    • Service
10  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Bussola

Address: Via Traversa la Vigna, 80071 Anacapri, Island of Capri, Italy
Region: Italy > Campania > Province of Naples > Island of Capri > Anacapri
Room Service
Hotel Style:
#1 Best Value Hotel in Anacapri
#6 Family Hotel in Anacapri
#7 Romantic Hotel in Anacapri
Price Range: €86 - €457 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Bussola 3*
Number of rooms: 18
Official Description (provided by the hotel):
A wonderful welcoming hotel, in neo classic style, rooms are furnished with all comfort, some with private terrace overlooking the sea. ... more   less 
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Also Known As:
Bussola Di Hermes Hotel
Bussola Di Hermes Anacapri
Hotel Bussola Island Of Capri/Anacapri, Italy

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