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526
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All reviews business center great hotel short drive complimentary breakfast place to stay night's sleep cookies oatmeal breakfast was excellent clean rooms fresh fruit the breakfast area fitness center alexandria bay fort drum bed was very comfortable excellent stay
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Reviewed 2 September 2018

We stayed four nights while vacationing in the 1000 Islands. The room was attractive, clean, and comfortable. The staff was very pleasant. The complementary breakfast was typical for a hotel, and quite good. It is served in a fairly large breakfast area.

Date of stay: August 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Hampton
Thank jlavender785
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 August 2018

Stayed at the Hampton just for a night and as always, they never disappoint with the service, cleanliness, hospitality and superb staff. Room was nice and clean. Internet was a breeze setting up. Breakfast was great with enough selections to satisfy all.

Date of stay: August 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank johnlH906XM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 August 2018

Very good service both at check in and check out. Rooms are clean. Free parking. Continental breakfast is convenient. Also there are restaurants and shopping close by and the mall is a short distance away.

Date of stay: August 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank hkbaje
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 August 2018

We use to love going to the Hampton Inn in Watertown. However, the past two years we found the service to be very minimal. Front desk workers not always pleasant. We have now changed hotels and find another excellent hotel. Stay tuned.

Date of stay: April 2018
1  Thank LDecarie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alan A, General Manager at Hampton Inn Watertown, responded to this reviewResponded 30 August 2018

Thank you for bring this to our attention about the front desk staff with your last two stays with us. I will be addressing the issue with my team. I do apologize for not going above and beyond with you when you have been staying with us. I am soory to hear that you will not be staying with us anymore and you have found a new hotel to stay at.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 August 2018 via mobile

Not much to say here, I am a Hilton Property guy, almost exclusively for work. This one does not disappoint. I won’t say the same for Watertown, ha, ha. Clean, nice room, plenty of work space. Staff was friendly and helpful, breakfast area was clean, no complaints. WiFi was adequate for my needs, email and web access, so no complaints there. I am a stickler for quality WiFi, and take 1-2 stars off when it is useless, they got it right here, at least on this trip. What they had though, was a really great conference room for working in. Quiet, lots of outlets, and a big conference table to spread out on. Nice touch for a work traveler.

Date of stay: August 2018
Trip type: Travelled on business
Thank mscott006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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