What normally one expects from a hotel is the warmth & welcome which would make you feel at home and this what we experienced at Casuarina Resort and Spa.
The strength of the hotel is the staff members starting with the Reservation desk, followed by the Reception team, supported by the F&B staff, backed by associates of the Kids Club as well as therapists of the SPA.
The service is great with staff always ready to help, like Shiva, Bala, Dinesh, Rose or Nalini just to name some of them.
We were also happily surprised with the cleanliness of the bungalows we had, which allowed us to spend a very comfortable and seamless stay.
It is my first experience in a 3 Star which I dreaded initially, but at the end it was a very good customer experience.
Thank you again for the warmth and service. I will surely come back with family again.More
- Free Wifi
- Free Parking