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“Splendid !!”

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Kempinski Hotel Soma Bay
Ranked #3 of 11 Hotels in Soma Bay
Certificate of Excellence
Antwerp, Belgium
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Splendid !!”
Reviewed 8 April 2012

We stayed in the Kempinsky Soma Bay for 7 nights end March.
It was a splendid experience. The Staff is very professional and treated us with an naural kindness. The infrastructure was amazing, room, lobby, garden, polls and beach, and not forgotten the varios possiblities in dining. This hotel is a Five Star ++.

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Eddy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hanyabdelmoneim, General Manager at Kempinski Hotel Soma Bay, responded to this review, 11 April 2012
Thank you so much for your very passionate feed back and motivating comments that I will communicate with my lovely team. This staff kindness and style of service that you talked about is coming naturally from their heart and I'm so glad that you felt it and enjoyed your stay.

We always appreciate your feed back and very looking forward to welcoming you back at The Pearl of The Red Sea, Kempinski Hotel Soma Bay

Warmest regards
Hany Abdelmoneim
General Manager
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  • Sleep Quality
  • Location
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Traveller tips help you choose the right room.   Room tips (155)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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English first
Zurich, Switzerland
Level 3 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 April 2012

Kempinski Soma Bay deserves every hotel star it's got. The infrastructure is AMAZING; a big pool landscape, very big hotel rooms, beautiful dining place and a very calm and peaceful beach. The staff is well trained and very cordially. A big compliment to the manager and the whole staff team!! The only point that catched my eye; the personnel managers could be more friendly with their staff. I know it's a Kempinski Hotel with high expectations from guests, but only content staff is good stuff. Apart from that, the most beautiful hotel (concept) I've ever seen.

  • Stayed December 2011, travelled with family
    • Value
    • Location
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Helpful?
2 Thank YHaldner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hanyabdelmoneim, General Manager at Kempinski Hotel Soma Bay, responded to this review, 6 April 2012
I really thank you for your stunning feed back and comment. My lovely Team will like it so much and this is what give them and I the great push forward from Good to Best like our great company slogan.
I'm so happy that you enjoyed your stay with us and rest assured that I will communicate with every manager your respective advise. Much appreciated
Looking forward to welcoming you back at Kempinski Hotel Soma Bay

Hany Abdelmoneim
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Geneva, Switzerland
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 2 April 2012

The Hotel Kempinsky, Soma Bay, Hourghada is enchanting! We stayed 10 nights and enjoyed every minute. The Hotel staff are very welcoming and provided us with first class service. The rooms are big, very well-equiped and a pleasure to be in. We were given bottles of water and soft drinks, free of charge. No other hotel I have been in has as generous with water and soft drinks!! The beach is lovely and big with a perfect view on the sea. We were given classy towels and bottled water. The sitting, lying area is very comfortable with ample room. We had dinner at the main restaurant where they serve an excellent buffet. There again, the service was just perfect! We also had dinner at the Al-Mar Restaurant where they served a variety of dishes including fresh and very tasty fish. Congratulations to the cooks! We do recommend the hotel Kempinski - a hotel of excellent standard and quality. A place to remember!! It is definitely a 5 star - Bravo!

Room Tip: We chose sea view on floor 4.
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  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carolyn M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hanyabdelmoneim, General Manager at Kempinski Hotel Soma Bay, responded to this review, 6 April 2012
Thank you for your very nice feed back. Our staff really feel happy by serving you and the guests,
I also agree with you about the food and the quality of our chefs, I always tell them that you cook from your heart..Also the food is always very fresh starting with the fish.

I'm glad that you enjoyed your vacation and I wish to see you again with your family and friends.

Best regards
Hany Abdelmoneim
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 6 Contributor
107 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
Reviewed 27 March 2012

We stayed in the Kempinski for 7 nights with our 4 year old daughter in mid-March. Overall, I rate it as excellent especially given the price we paid. We had a great deal on expedia given this is a 5 star and a very good chain (think half the price of equivalent hotel in Dubai). Only issue was that Hurghada airport is only accessible from London by low-cost and charter flights. Ensure you have some british money as on arrival at Hurghada airport, as you have to pay for visa (£12 per passport from memory). The Visa queues are a bit chaotic, as the attendants use old desk displaying signs with charter tour operators on them, but it’s only for visa payment. There seems to be a whole scam operation about skipping queues for visa and passport in exchange for more money. Also, be aware the luggage trolleys are guarded by people asking for money, but really they’re free (there’s a massive sign saying “free trolleys” above them!). If they ask for money, just politely say no and they will give you one anyway.

We had arranged for a chauffeur to pick us up directly via the hotel which was very good. The Soma Bay complex is basically 45mn drive from the airport, completely remote from Hurghada and very secluded. I wouldn't recommend staying in central Hurghada having seen the type of customers at the airports (mainly cheap low cost travellers from UK/ Germany/ Eastern Europe looking for party/ cheap accommodation/crowded Scuba Diving).

Soma Bay is however very different. It hosts around 4-5 hotels (a Sheraton, the Kempinski, a Robinsons, Breakers which is mainly for divers/windsurfers and another one). The bay is a bit exposed to the wind, but feels very safe and has a golf and practice on site, a Spa center, and a number of diving/kyte/windsurf operations. The vast majority of customers are German, as apparently the main Soma Bay site was discovered by German scuba diving operators. All hotels work together, so you can charge a dive in one operation to your room. To circulate between hotels you can walk, take a free shuttle or a little train/golf cart in the afternoon.
Now, for the Kempinski, service is great, very efficient (German management I believe!), smiles from every one, great reception area. You can get Wi-fi in the reception and around the pools for free if you sign up for a free customer membership programme (no hassle).

Food was high quality with good basics as well as enough variety. Great buffet at breakfast and dinner. There are several stands with cooks for either local middle east food, omelettes for breakfast, roast for dinner and a fish/steak BBQ stand with the daily catch (Barracuda, Parrot fish, Sea breams, Snapper, etc). The Chinese restaurant (Bamboo Shoots) is OK, nothing exciting but located at the Marina which has a number of tourist-trap shops (avoid the one which promises to write your name in hieroglyphs, does a bad job and you have to haggle). For the shops, you need cash as well, can’t charge this to your room. Reception can give you cash using your credit card in exchange for a 5% fee.

The lunch place around the pool was great, especially when they have freshly caught fish and seafood available. At dinner time, the Buffet area can feel a bit busy, and expect to wait a bit especially if you order a la Carte. I strongly advise trying out the Egyptian wines (white, rose and red), surprisingly good and cheap in relative terms. The bar has some entertainment during the evening, belly dancers, derwish turners, singers, etc. You can smoke a sheesha there as well.

Room. Great space, immense double bed, large bathroom, tons of TV channels (but not many in English), lots of storage space, a safe and a fridge with no alcohol (but you can order alcohol via room service even very late if you fancy a night cap).

Daytime activities. Beach is great, plenty of sunbeds available with wind shelters. There's a bar next to the beach where you can order drinks and food. You get free bottles of waters and towels. You can rent snorkelling equipment for 5 euros, which I strongly advise as you will probably see as much wildlife on the beach coral reef as you will diving out (I did both). The water is great, although there were a few jellyfish when we were there. If you are not sure about the sea, they have a heated swimming pool as well.

Next to the reception area, you find the Gym and the sauna/steam room/private swimming pool which is quite large. The Gym didn’t have the air-conditioning working when we were there, so was far too hot for us to use. Next to the Gym, they have the crèche/kids playground area, but when we toured it, the door was wide open with some children in it and no staff at all overseeing them. So we didn’t use it at all. Quite scary, really.

For diving, I used the operations at the Breakers. It’s operated by German staff and has mainly German-speaking customers, but they all speak English as well and it’s well managed. You take a free shuttle in the morning (ask the doorman to ring for him), and it takes no more than 5 min to go there. Don’t forget to tell them your passport number, a requirement from Egyptian coast guards for diving boats. No pelagic fish on the dives alas, some good visibility and coral is not bleached. But you won’t see sharks, dolphins or large rays on morning or day dives. For this, I was told either South Egypt or live-aboard (as usual) is best.

Last, I should mention that the hotel was 25% full only, meaning that it does feel a bit empty during the day, but that’s also the reason for the great deal we had. Egypt is still scaring a lot of people, meaning that the really nice destinations outside Cairo are now a bargain. If it’s still great value next winter, we will seriously consider going back.

  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Darklangel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hanyabdelmoneim, General Manager at Kempinski Hotel Soma Bay, responded to this review, 6 April 2012
A great detailed feed back from a great guest who is very professional in explaining his vacation and the hotel even better than we can do. I'm very thankful for your nice comments and description that I'm sure will stimulate other guests to visit us. Much appreciated

I'm happy that you found Soma Bay a comfortable place for your vacation and very looking for welcoming you back with your family and friends

Best regards

Hany Abdelmoneim
General Manager
Report response as inappropriate
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Wiesbaden
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 6 March 2012

We stayed in the Kempinski for 10 nights with our two sons (2 & 4) and had a wonderful time. The Kempinski is in a beautiful location and in perfect condition. The hotel is managed by a very experienced General Manager who does a wonderful job with his staff. Everyone seems to enjoy his work. We were treated friendly and respectful. The kids were always welcome and had a nice program to choose from.
The weather end of February is still a bit chilly but the pools are heated and we could sit outside for dinner with heating devices on the terrace too.
All in all we had a fantastic time and will be back asap. This is a place we can very much recommend.

Room Tip: If you have kids it makes sense to take a room not too close to the bar area - otherwise we would al...
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  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank 2007Dubai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hanyabdelmoneim, General Manager at Kempinski Hotel Soma Bay, responded to this review, 3 April 2012
I always believe that it's never too late to answer..I'd like to thank you so much for your very nice comments . Your enjoyment push us more and more to care more and move from Good to Best.

Looking forward to welcoming you very soon
Warmest regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Kempinski Hotel Soma Bay

Property: Kempinski Hotel Soma Bay
Address: PO Box 15, Soma Bay 84711, Egypt
Phone Number:
Region: Egypt > Red Sea and Sinai > Soma Bay
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Soma Bay
#1 Family Hotel in Soma Bay
#2 Spa Hotel in Soma Bay
#2 Luxury Hotel in Soma Bay
#2 On the Beach Hotel in Soma Bay
Price Range (Based on Average Rates): €
Hotel Class:5 star — Kempinski Hotel Soma Bay 5*
Number of rooms: 325
Official Description (provided by the hotel):
Be enchanted by this striking resort destination on the Egyptian shores of the Red Sea, an idyllic leisure retreat blessed with more 7000sqm of picturesque landscape of pools, lazy river, waterfalls and lagoons, flowing down to an immaculate 400m sandy beach. Inspired by the mystique and nobility of the ancient Moorish fortresses, the ultimately luxurious hotel features 325 elegantly-appointed rooms and suites, ranging mostly from 39sqm/42sqm to 185sqm, mixing contemporary decor and European flair, with warm Egyptian hospitality and attention to detail. A host of deluxe leisure arrays and inspiring culinary choices harmonize your refined stay. The accommodation at Kempinski Hotel Soma Bay captures the nostalgic elegance of an age where quality and care were a way of life. Indulge in an upgrade with any of our unique and generously spacious suites dotted by unmatched views of the Resort and the Red Sea. Explore an abundance of unparalleled choice enhanced by seamless amenities, direct access to the Laguna Club Lounge while enjoying flawless services and inspirational settings. 22 Junior Suites, 10 Deluxe Suites and 2 Presidential Suites are all confirming the luxe-appeal of Kempinski Hotel Soma Bay. A host of deluxe leisure arrays and inspiring culinary choices harmonize your refined stay. Kempinski Hotel Soma Bay is the ideal location for family holiday, honeymooners, incentive program for companies and definitely a heaven for golf players. A charming KIMO kid's club is operating daily from 9am to 6pm with lots of exciting activities under the supervision of a professional attendant. A voyage of epicurean and entertainment pleasures beckons at Kempinski Hotel Soma Bay restaurants and lounge. Assuage your palate with luscious and idyllic ethos from around Asia at Bamboo Shoot or authentic international treats at The View, the hotel's main restaurant with inspiring views. Dine at "The View" restaurant or on its inspiring terrace with stunning sceneries of the Red Sea while enjoying a tantalizing gastronomical treat as you savor the unique signature dish, artistically created by our creative chefs. It is juicy, tender and sensually intrigues your taste buds, guaranteeing a wonderful culinary experience. Indulge in a timeless tasty culinary at Al Mar from noon till sunset in a serene setting. Savor premium light meals at the enjoyable Beachcomber. Revel in the epitome of luxury at Sultan Bar with high-end cocktails and heart thumping entertainment. Kempinski Hotel Soma Bay is definitely a heaven for golf players. Being part of Soma Bay luxury destination, the Hotel guests have access to the spectacular "The Cascades Championship Golf Course". If you're feeling inspired to get fit and try a new sport this summer, head to the luxurious Kempinski Hotel Soma Bay on Egypt's Red Sea and try out a complimentary introductory session of various leisure and sports activities including diving, snorkeling with a guide, windsurfing, kite surfing, catamaran, golf, beach tennis and volley ball... These are some of the leisure excitements waiting for you to explore in your next holiday. ... more   less 
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