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“Clean and friendly”

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Red Roof Inn Syracuse
Ranked #18 of 31 Hotels in Syracuse
Reviewed 8 October 2015 via mobile

I stayed for two nights in September in a superior king room. I had one issue with room cleanliness that was addressed promptly by management. Room was very comfortable and spacious. Love that the sink is outside of the bathroom. Great amenities for the cost. Staff very helpful and friendly. We will be staying here when we go back to Syracuse.

Stayed: September 2015, travelled as a couple
1  Thank Brandie F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Red157, General Manager at Red Roof Inn Syracuse, responded to this reviewResponded 11 October 2015

Thank you for sharing your experience with us. We are very pleased to hear that your concerns were addressed immediately. We always have staff on 24 hours a day just for this purpose. We want to be sure that your stay is clean, comfortable and care free. We look forward to your next visit to the Syracuse Area.

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117 - 121 of 472 reviews

Reviewed 7 October 2015

I stayed for one night in early October. Check-in was fine and the staff was personable. I had a room on the second floor in the rear of the building. You are very close to Route 90 and road noise was an issue. I cranked the AC all night long which actually made the highway noise barely percetible. The AC did not get the room cool and had it been a warm night I would not have been happy. Room was clean

Stayed: October 2015
1  Thank dave d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Red157, General Manager at Red Roof Inn Syracuse, responded to this reviewResponded 11 October 2015

Thank you for the feedback on your stay with us in Syracuse. Clean and comfortable rooms is what we strive for, and it appears that we hit the mark here. However, when they build our inns, they do place us close to the interstates for easy access. I am not sure if the road noise is really taken into consideration. I do apologize for that. The next time that you visit, be sure to request a room on the front side of the building. This will help reduce the noise from the highway.

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Reviewed 23 September 2015

We were looking for a budget friendly motel in the Syracuse area and this one did not disappoint. Good location, clean and staff was competent. It is not a new motel, but is in good condition and price was very good.
It satisfied our needs.

  • Stayed: September 2015, travelled with friends
    • Rooms
    • Cleanliness
    • Service
1  Thank ace091
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Red157, General Manager at Red Roof Inn Syracuse, responded to this reviewResponded 26 September 2015

Thank you for taking the time to post a review on your recent stay. We are an economy hotel, therefore, we strive for clean rooms, affordable rates, and good service. It appears that we have accomplished just that during your recent stay in Syracuse. Comments like yours are a great boost to my staff's morale, and I will be sure to share them with the staff. We do hope that you will make us your first choice the next time that you are in the Syracuse area.

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Reviewed 20 September 2015

We've been staying at Red Roofs more often on this trip.
We were happy with the room. It was clean and roomy. Desk had enough room and light to work at. Always like having the sink outside the bathroom. Also it is easier for us when we can go in and out of the room from the outside right to the parking area.
No breakfast available but enough options nearby that it wasn't an issue either.
We were there on business and it was very appropriate for us.
Oh, I want to mention that I liked the minimal carpet - just around the bed and by the door. I usually will not walk around bare-foot because the carpets feel "yucky" to me. The hardwood laminate was very refreshing.

  • Stayed: September 2015, travelled on business
    • Value
    • Cleanliness
    • Service
1  Thank Debbie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Red157, General Manager at Red Roof Inn Syracuse, responded to this reviewResponded 26 September 2015

We are so pleased to hear that you enjoyed the recent upgrades to the flooring in our rooms. The renovations have added a fresh new look to our inns, and the limited carpet in the rooms helps to keep them cleaner and fresher. With the large desk area in our Superior King rooms, it allows plenty of workspace for you to spread out, and still have room for your computer as well. It is a great advantage when travelling on business. We were pleased to have you as our guest, and we do hope that you visit us again when you have some free time in your schedule.

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Reviewed 15 September 2015

Room was extremely small. Pillows were size of postage stamps and when I asked for additional ones I was only able to get one more. Found that refrigerator and microwave was only available if asked for specifically. Light over sink, which was fluorescent, was on it's last legs and sometimes did not come on for 2 - 3 minutes. It advertises as 'pet friendly' but we were not allowed to leave our pets in the room unattended.

  • Stayed: August 2015, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank grkhornet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Red157, General Manager at Red Roof Inn Syracuse, responded to this reviewResponded 26 September 2015

Thank you for sharing your comments with us on your recent stay in Syracuse. At the present time, we do have larger rooms on the property with the additional amenities in them, such as, microwave, refrigerator, in room coffee, and the larger desk space. Those are the Superior King rooms, and they do generally run a little bit more than our standard guest rooms. All Red Roof Inns are pet friendly, and we do welcome them as part of the family. However, our policy allows one pet per room, and the pet can not be left unattended in the room at any time. This is for the safety and courtesy to our other guests. We do hope that you will give us another try in the future.

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Additional Information about Red Roof Inn Syracuse

Address: 6614 Thompson Rd, Syracuse, NY 13206-1318
Region: United States > New York > Finger Lakes > Syracuse
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#1 Best Value Hotel in Syracuse
#10 Business Hotel in Syracuse
Price Range: €41 - €77 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Syracuse 2*
Number of rooms: 114
Official Description (provided by the hotel):
Syracuse is the commercial and cultural hub of central New York State, and Red Roof Syracuse is convenient to so many Syracuse attractions! LeMoyne College, Hancock International Airport, and SUNY Health Sciences are within 10 minutes; the Amtrak Station and Carousel Center are 10 miles from the hotel, and Rosamond Gifford Zoo, Syracuse University, and the Carrier Dome are all within 15 miles. Red Roof Syracuse is within minutes of a shopping mall and many restaurants. The friendly staff ensures guests feel confident, significant, and delighted. Red Roof Syracuse is renovated with all new rooms, contemporary furniture, new bathrooms with granite countertops, a comfortable easy chair and more. All rooms offer free WiFi and a flat screen TV.. Experience our coffeehouse-style coffee and tea. This location offers “On Command Video” with a selection of free TV channels, pay-to-view premium channels, and movies, as well as music and games. One well-behaved family pet per room is welcome. ... more   less 
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Also Known As:
Red Roof Inn Syracuse Hotel Syracuse
Syracuse Red Roof Inn

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