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“Crazy location, wonderful everything else”
Review of Heron Suites

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Heron Suites
Ranked #2 of 3 Hotels in Southold
Reviewed 29 September 2015

What this hotel lacks in property appearance, is more than made up by the rooms and relaxing area to sit and look out over the bay. My husband and I had a very relaxing weekend here. Spacious room - First Mate Suite. Excellent mattress. Quiet. Full kitchen if needed. Close to Greenport for shopping and dining. Sitting outside by the bay and watching the boats and wildlife was where we had coffee in the morning (there is 7/11 less than a mile away or a restaurant across the street) and wine in the evening. Will definitely stay here again when we have reason to be in the area again.

Room Tip: First Mate Suite very spacious
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  • Stayed: September 2015, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank Janie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HeronSuites, Manager at Heron Suites, responded to this reviewResponded 11 November 2015

Hello and thank you for taking the time to review The Heron Suites. We are thrilled to hear that you enjoyed your stay. Our location is very unique in that we are situated inside a marina but at the same time the spectacular view of the Southold Bay is worth it. Please do visit us again!

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13 - 17 of 118 reviews

Reviewed 13 September 2015

I have been many places but never felt the need to write a review. We stayed over the labor day weekend for a wedding in the area. When we drove in it looked like an industrial area. Not very pretty. The rooms have very thin walls. The second night we stayed the guests next to us were partying until 6 am in the morning. Needless to say no sleep was had. When I checked out I requested to speak to the manager. The receptionist said she was off premises but would contact us within a day. She said can take off a nominal amount for our troubles. I didn't think it was a fair amount. The manager never bothered to call me. Even though I told the person on duty not to charge my card until I speak to the manager they did charge the card at days end. On another note my 8 month old grandson got filthy crawling on the carpet/floors in the room. There are better places to stay in the area.

  • Stayed: September 2015, travelled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank lubell13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HeronSuites, Manager at Heron Suites, responded to this reviewResponded 16 September 2015

Hello, and thanks for taking the time to review The Heron Suites. We appreciate your feedback but do wish to address a few concerns. We do have a night manager that is on duty all night and one phone call would have stopped the noise issue. We cannot fore see the actions of another guest or take care of the issue unless we are notified of it as it is happening. I being the manager did go down and knock on your door on at least 3 occasions to speak with you. After not being able to reach you we did take off a monetary amount off your stay as a way to compensate for your bad night’s sleep. As far as the floors being dirty we take great pride in cleanliness and have never had a complaint before regarding this. I will follow up on your claim and hope your next trip to the East End is a better one

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Reviewed 8 September 2015

This was our first time visiting North Fork and we will definitely be returning! We spent 3 days exploring vineyards and restaurants around the area and were looking for a place that was close to everything, yet quiet and relaxing. The Heron Suites at the Port of Egypt exceeded our expectations!

We stayed in a Dockside Studio room adjacent to another couple we were vacationing with. Each room had a lovely kitchenette with a fridge and microwave; which were great for a late afternoon snack on the deck with our friends. Rooms were extremely clean with nice finishes and housekeeping did a great job of tidying our rooms everyday. I loved that the rooms were located right near the dock so you can sit and relax in the morning with a cup of coffee and watch the boats.

Location itself was perfect and allowed us to explore surrounding areas without spending much time in the car. It was central to many beautiful vineyards and tasty restaurants.

We packed so much into our weekend that we did not get a chance to enjoy the pool or grills, but we look forward to returning next summer to enjoy the amenities!!

  • Stayed: September 2015, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Melissa W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HeronSuites, Manager at Heron Suites, responded to this reviewResponded 9 September 2015

Thank you for taking the time to review The Heron Suites. We are thrilled to hear you enjoyed your time with us and were able to enjoy the wineries on the North Fork. Please do think of us again if you come to the area.

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Reviewed 13 July 2015 via mobile

Booked a two bedroom captains suite for a girls weekend . Upon driving up to the place it isn't pretty at all. Matter of fact, in looks quite industrial and is in the middle of a marina. However , the rooms were spotless , kitchen has everything you would need , there is a pool but you have to walk to it a bit from your room, all in all, it was great value for what we paid, they included vouchers for a meal and recommended a fantastic deli for breakfast . Would definitely stay again . The front desk people were very helpful with any question we asked of them !!

Stayed: July 2015
2  Thank catherine115
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HeronSuites, Manager at Heron Suites, responded to this reviewResponded 9 September 2015

Thank you for taking the time to review The Heron Suites. We are trying to work on our curb appeal and appreciate you looking past that and enjoying your time here with us. Glad to hear the staff was helpful, do please come back and stay with us again!

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Reviewed 7 July 2015 via mobile

This is a very clean and comfortable hotel with clean pool, been here 2 and planning coming back again. Good size for family, 4 adults and 3 children stay in a 1 bedroom and we were still ok, the best part is that in the morning we can have a good cup of coffee in the front and that's just really relaxing

Stayed: July 2015
2  Thank Ingrid198
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HeronSuites, Manager at Heron Suites, responded to this reviewResponded 9 September 2015

Thank you for taking the time to review The Heron Suites. We are thrilled to have repeat customers and glad to hear you will again be coming back. We do have a lovely spot here and am glad you were able to enjoy all we have to offer!

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Additional Information about Heron Suites

Address: 61600 Route 25, Southold, NY 11971-4740
Phone Number:
Region: United States > New York > Long Island > North Fork > Southold
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Southold
Price Range: €221 - €267 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Heron Suites 3*
Number of rooms: 20
Official Description (provided by the hotel):
The difference is in the details... Ideally located dockside in Southold, and part of the landmark family-owned Port of Egypt Marina, we invite you to experience all we have to offer. Heron Suites presents 17 well appointed and modernized suites with all the comforts of home plus access to the beautiful, natural surroundings of the North Fork. We offer 12 one-bedroom "First Mate Suites", 4 two-bedroom Captains Quarter's Suites, and our Admiral's Suites is a two-bedroom and two-bathroom handicap accessible unit. Each oversized suite conveniently features a full kitchen. Our friendly room decor is a welcome retreat in any season. ... more   less 
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Also Known As:
Heron Hotel Southold
Heron Harbor Hotel

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