I don't think I have ever rated a hotel a 5 before unless it was some lavish resort but this hotel certainly deserves it. I stayed in Rochester during the coldest days this winter (1/3 - 1/6/18) with snow piling up each day. The hotel is in an excellent location, close to 3 restaurants easily accessible by foot even in snow.
Customer service is excellent. The young lady at the front desk was extremely polite and courteous. She greeted me each day upon my return to the hotel. She also recommended delivery when I was reluctant to go out for dinner one evening. She genuinely cared where many hotel attendants just do a job.
The rooms were very nice--spacious, clean, comfortable and quiet. My view overlooked a busy highway but I did not hear any traffic at all. Getting to the main road was very easy.
They gym was nice and clean with plenty of equipment for my cardio workout (on the treadmill).
One of the best parts was breakfast. Now, if you have read any of my post regarding hotels, I NEVER say great things about hotel breakfast options, but Fairfield-Rochester is the best. The first morning they had fresh fruit, and tasty juices. The 2nd morning, they served veggie sausage and soy milk. Why I have never seen this in any hotel in all my years traveling. And the best part, is that it was a tasty and filling breakfast, complete with fresh strawberries.
I only wish that other hotels, especially other Marriott hotels would take lessons from this hotel as they have it down pat. Way to go Fairfield.
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- Also Known As:
- Courtyard By Marriott Rochester West / Greece Hotel Rochester
- Rochester Marriott
- Rochester Courtyard