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“Poor quality, but cheap”

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Radiance Inn And Suites
Ranked #25 of 29 Hotels in Rochester
Reviewed 17 September 2017

The bed was very comfortable, the room was large, the shower was hot, and the location was convenient (we attended a wedding reception adjacent to the hotel), so all things considered, it was worth the cheap price. But I have some complaints:

The lobby was pretty run-down and had a funky smell. The room smelled like cigarettes, even though the room is non-smoking. On top of that the guests down the hall were smoking marijuana, so both nights of our stay our room and the hallway reeked of weed. Some of the staff aren't friendly at all. The free breakfast was pretty skimpy, not even fresh coffee. The closet in the room was ridiculously small.

Room Tip: The tap water is very foul-tasting. Be prepared to go out to buy coffee every morning.
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  • Stayed: August 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank traveler1991751
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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5 - 9 of 232 reviews

Reviewed 4 September 2017

Pluses: Former La Quinta, big, quiet rooms. Cheaper than other places in Rochester on a busy weekend. Friendly staff had great food recommendations, although there aren't many places in the immediate area. Steps from nice Erie Canal path for walking, jogging.

Minuses: Showing its age. Not really convenient to anything. Neighborhood is OK, but deteriorates to the east—empty your car.

  • Stayed: September 2017, travelled solo
    • Location
    • Cleanliness
    • Service
1  Thank James M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 August 2017

Pictures are very deceiving. Whole hotel is very run down. Our "non smoking" room smelled of stale smoke. The room was very over priced, furniture was chipped, carpet was filthy. Hair pins on floor from previous guest. Location is in an industrial area, not family friendly. Because this is no longer a chain hotel, it has gone down hill. Staff not friendly at all. Choose a different hotel. You will get a much cleaner hotel for the same price somewhere else.

  • Stayed: August 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank mickio66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 August 2017

I recently stayed overnight at the radiance Inn in Rochester. Pretty convenient location, though not many places to eat after dark. Parking lot well lit.
Room was quiet and reasonably priced. They do have some smoking rooms available for those of us that still admit to smoking. Slept comfortably.
Would stay again if I am in the area in need of a room

  • Stayed: July 2017, travelled solo
    • Location
    • Rooms
    • Service
Thank SKJGazis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 July 2017

You get what you pay for. We wish we had got something closer to I-90. Rooms were okay. Some of the "guests" were questionable so we made sure we never went out alone.
Breakfast was the best part as the bagels were fresh and we filled up on waffles too.
We jokingly wondered if we would have a vehicle in the morning but it was there and untouched.

  • Stayed: July 2017, travelled with friends
    • Value
    • Cleanliness
    • Service
1  Thank toscwolfstar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Radiance Inn And Suites

Address: 1956 Lyell Ave, Rochester, NY 14606-2319 (Formerly La Quinta Inn Rochester North)
Region: United States > New York > Finger Lakes > Rochester
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#11 Business Hotel in Rochester
Price Range: €55 - €66 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Radiance Inn And Suites 2.5*
Number of rooms: 86
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Also Known As:
La Quinta Inn Rochester Hotel Rochester
La Quinta Rochester
Rochester La Quinta
La Quinta Hotel Rochester

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