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Reviews (834)
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Reviewed 26 September 2017

The hotel is great for relaxing with small children. And this is felt in the atmosphere of the hotel, where all guests were with the children.
We were with a baby, who is 1.4 years old.
As for food, then there were no problems. There is a separate children's menu with a blender. There was not much choice, but you can always find something in a diet table. In addition, children's vegetable, fruit puree and yogurt could be requested in jars.
The hotel itself is very clean, clean. Although a small area, but it is divided into convenient areas, where everyone has enough space.
Cooking at the hotel is super. Catering and service too.
I recommend the hotel for a family holiday!

Stayed: September 2017
1  Thank Olga K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KİLİTHOSPİTALİT... G, Halkla İlişkiler Müdürü at Crystal Family Resort & Spa, responded to this reviewResponded 27 September 2017

Dear Guest,

We are very pleased to hear that you and your family enjoyed your holiday in our hotel, thank you for sharing your kind words with us.

We do our best to make everyone's stay as special as possible and are thrilled with your kind words about the excellent service you received from all departments.

On behalf of Crystal Family Resort & Spa we would like to thank you for choosing our hotel to spending your summer time and we hope to welcome yourselves back one day.

Sincerely yours,

Seher Erkman
Guest Relations Supervisor
Crystal Family Resort & Spa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 September 2017 via mobile

It's my 4th time having holiday in Turkish Riviera, ans I am really satisfied with this hotel. Large rooms, cleaning every day, really ultra all inclusive food, nice and clean pools and the staff is very-very kind and professional. It's not a real 5 star in European standard, but it is a good 4*+, but in comparison with other turkish 5*, it is among the best ones in my opinion. Worth visiting, we enjoyed our holiday very much.

Stayed: September 2017, travelled with family
Thank lilly27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmaraWorldHotels, Halkla İlişkiler Müdürü at Crystal Family Resort & Spa, responded to this reviewResponded 14 September 2017

Dear Guest,

We are very pleased to hear that you and your family enjoyed your holiday in our hotel, thank you for sharing your kind words with us.

We do our best to make everyone's stay as special as possible and are thrilled with your kind words about the excellent service you received from all departments.

On behalf of Crystal Family Resort & Spa we would like to thank you for choosing our hotel to spending your summer time and we hope to welcome yourselves back one day.

Sincerely yours,

Seher Erkman
Guest Relation Supervisor
Crystal Family Resort & Spa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 September 2017

  • Stayed: August 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jet2holidays
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Crystal H, Halkla İlişkiler Müdürü at Crystal Family Resort & Spa, responded to this reviewResponded 13 September 2017

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 10 September 2017

Beautiful comfortable hotel, clean spacious rooms,good meals,helpful staff, a little bit too many small children and a lot of noise in the restaurant. The music and animation too loud. Suitable for families with children, I personally would prefer something quiter in the future.

Stayed: July 2017, travelled as a couple
Review collected in partnership with this hotel
Thank 467judy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crystal H, Halkla İlişkiler Müdürü at Crystal Family Resort & Spa, responded to this reviewResponded 11 September 2017

Dear Guest,

We are very pleased to hear that you and your family enjoyed your holiday in our hotel, thank you for sharing your kind words with us.

We do our best to make everyone's stay as special as possible and are thrilled with your kind words about the excellent service you received from all departments.

On behalf of Crystal Family Resort & Spa we would like to thank you for choosing our hotel to spending your summer time and we hope to welcome yourselves back one day.

Sincerely yours,

Seher Erkman
Guest Relation Supervisor
Crystal Family Resort & Spa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 September 2017 via mobile

Very good for family's. Good variety of pools to suit all ages. Plenty of sun lounges. Friendly staff. Basic but comfortable rooms. We had a few issues with lights not working and shower leeking had to report a couple of times but got them fixed. Would visit this hotel again.

Stayed: August 2017, travelled with family
Thank MARIAN N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrystalGroupHotels, Halkla İlişkiler Müdürü at Crystal Family Resort & Spa, responded to this reviewResponded 2 September 2017

Dear Guests,

Thank you for reviewing our hotel.

We would like you to know that we take every feedback very seriously.
We ensure you that your complaints will be raised in our departmental meeting and discussed in order to provide you a better service in future.

We hope to welcome you in the near future again and ensure you receive a more enjoyable holiday at next arrival.

Kind regards,

Seher ERKMAN
Guest Relation Supervisor
Crystal Family Resort & Spa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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