We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
US$323
US$299
Expedia.com
View Deal
  • Free Wifi
  • Free Parking
US$1,504
US$232
Booking.com
View Deal
  • Free Wifi
  • Free Parking
US$286
US$216
Booking.com
View Deal
  • Free Parking
  • Breakfast included
Savings alert! 22% below average rates

The price you found is 22% lower than this hotel's average rate of US$277/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

Free cancellation until 29/07
US$276
US$268
Expedia.com
View Deal
  • Free Parking
  • Pool
US$213
US$188
Expedia.com
View Deal
Vera Mare Resort(Bogazkent)
US$194
Booking.com
View Deal
  • Free Parking
  • Breakfast included
US$200
US$164
Booking.com
View Deal
  • Free Wifi
  • Free Parking
Savings alert! 18% below average rates

The price you found is 18% lower than this hotel's average rate of US$199/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

Free cancellation until 31/07
US$211
US$203
HotelsClick
View Deal
  • Free Parking
  • Breakfast included
Savings alert! 29% below average rates

The price you found is 29% lower than this hotel's average rate of US$285/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

US$221
Cancelon
View Deal
  • Free Wifi
  • Free Parking
Reviews (802)
Filter reviews
802 results
Traveller rating
506
161
69
38
28
Traveller type
Time of year
LanguageAll languages
More languages
506
161
69
38
28
Show reviews that mention
All reviewslagoon baranimation teamturkeysoft drinksbar staffchanged everydayteen clubsnack barice creamguest relationsboth waysenglish familiesmini discoa sea view roomplenty of sunbedshotel groundshear everything
Filter
Updating list...
47 - 52 of 802 reviews
Reviewed 23 May 2017

stayed for two weeks 4th to 18 may two adults one teenager the hotel grounds.pool and beach were faultless nothing at all outside the hotel except a small bazar with clothes and souveners but you feel intimidated by the shop owners. Rooms small but had everything you needed.Room downside if you get a room with an interconecting door and dont know the people next door or thay are not with you BE PREPARED TO HEAR EVERYTHING FROM A SNEEZE TO SNORING BUT WORST OF ALL THINGS YOU DO NOT WANT TO HEAR WHEN YOU HAVE A TEENAGE BOY WITH YOU very bad experience on many nights.FOOD breakfast was fine. LUNCH ate mostley at the carreta beach bar nice food lovely staff(FATMA) DINNER awful same bland flavourless food every night ( nothing to do with the hotel but the airport is a nightmare going home.)

  • Stayed: May 2017, travelled with family
    • Value
    • Rooms
    • Service
1  Thank Amanda W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrystalHotelsTR, Halkla İlişkiler Müdürü at Crystal Family Resort & Spa, responded to this reviewResponded 24 May 2017

Dear Amanda,

Thank you for reviewing our hotel.

We would like you to know that we take every feedback very seriously.
As Crystal Group, we truly regret for not being able to provide an excellent service during your stay at our hotel.

We ensure you that your complaints in relation to the inconviniant sound and quality of our food will be raised in our departmental meeting and discussed in order to prevent these mistakes happening again and ultimately, provide you a better service and products in future.

We apologise again for an unpleasant stay this time but only hope to welcome you in the near future again and ensure you receive a more enjoyable holiday at next arrival.
 
Kind regards,

Seher ERKMAN
Guest Relation Supervisor
Crystal Family Resort & Spa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 May 2017

It is very good hotel, with nice stuff, huge territory, delicious food. My 3 years old daughter liked it also. Our room was perfectly clean, everything worked. Lounge zone is super. Best massages. We will return definitely!!!!!!

  • Stayed: April 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank zn87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrystalHotelsTR, Halkla İlişkiler Müdürü at Crystal Family Resort & Spa, responded to this reviewResponded 22 May 2017

Dear Guest,

We are very pleased to hear that you and your family enjoyed your holiday in our hotel, thank you for sharing your kind words with us.

We do our best to make everyone's stay as special as possible and are thrilled with your kind words about the excellent service you received from all departments.

On behalf of Crystal Family Resort & Spa we would like to thank you for choosing our hotel to spending your summer time and we hope to welcome yourselves back one day.

Sincerely yours,

Seher Erkman
Guest Relation Supervisor
Crystal Family Resort & Spa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 October 2016 via mobile

I went with my husband & 2 daughters aged 16 & 10, so many activities for both, younger one lived the kids club, they went on banana boat rides, a foam bungee run & arts/crafts. The older one did races in a giant inflatable assault course in the pool, human football table & lots of team sports. Great eve shows, all the animation team are multi talented and so friendly, especially Artur. Hotel was rarely quite so upgraded to a larger room with 2 separate bedroom areas. Fantastic weather, great food, went to a la crate restaurant 3 times but ea h time in safe location by the beach, seated outside overlooking the sea. Had to pay €5 each after the first free one but we didn't get charged. The hotel is huge, there are great ships, we bought bags & purses & outside is a small shopping area, to the left of the hotel where u can but tobacco, sun glasses & cheap jewellery etc would recommend this hotel, good value hotel for the price, I've stayed at 5* Lima Atlantis before & Titanic but didn't want to spend so much & this was a good option. One of our suitcases was dropped off at an earlier hotel by mistake by the driver so my husband had to go back to get it with the driver which took ages, bit annoying but we got it back

Stayed: July 2016, travelled with family
2  Thank Karenrousell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrystalHotelsTR, Halkla İlişkiler Müdürü at Crystal Family Resort & Spa, responded to this reviewResponded 24 October 2016

Dear Guest,

We are very pleased to hear that you and your family enjoyed your holiday in our hotel, thank you for sharing your kind words with us.

We do our best to make everyone's stay as special as possible and are thrilled with your kind words about the excellent service you received from all departments.

On behalf of Crystal Family Resort & Spa we would like to thank you for choosing our hotel to spending your summer time and we hope to welcome yourselves back one day.

Sincerely yours,
Crystal Family Resort & Spa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 October 2016 via mobile

This is an average hotel, the rooms are big enough but the furniture is old.
The food is good and diversified. Beverage are very bad quality! All the employees are speaking Russian and German languages,and just a few of them were speaking English.....
The photos store is selling the most expensive photos ever - 20 euro for one photo that they are taking!

Stayed: August 2016, travelled with family
2  Thank laurian s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrystalHotelsTR, Halkla İlişkiler Müdürü at Crystal Family Resort & Spa, responded to this reviewResponded 18 October 2016

Dear Guest,

We are very pleased to hear that you and your family enjoyed your holiday in our hotel, thank you for sharing your kind words with us.

We do our best to make everyone's stay as special as possible and are thrilled with your kind words about the excellent service you received from all departments.

On behalf of Crystal Family Resort & Spa we would like to thank you for choosing our hotel to spending your summer time and we hope to welcome yourselves back one day.

Sincerely yours,
Crystal Family Resort & Spa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 October 2016

Big clean rooms well sound proofed so one can sleep in late without being disturbed. Room/bathrom modern and the air con works really well. Wi fi in the room free and very good. Safe is included.

Food - plenty and varied. The food was simply DELICIOUS although some dishes/deserts tend to finish and and not be replenished a good hour before the closing time. Cutlery I found a bit hit and miss, you had to be careful as it was often dirty. Restaurant was spacious and bright.

Entertainment was ok in the evening considering some of the shows appeared to be done with zero budget.

Beach - sand& pebbles , beautiful to go for long walks along it. Clean & always plenty of sunbeds. The sea gets quite deep pretty much straight away but the water was clean and very warm.

Pools/slides - clean and entertaining despite the area being a bit compact.

Staff- reception very helpfull, so called doctor office is a complete waste of time god forbid one gets ill and needs medical assistance but there is a pharmacy just outside the hotel

Activities- rather lame, voleyball hardly ever happened at the stated time, tennis costs extra and the receptionist had the cheek to ask me to pay for a tennis raquet that had broken strings. Seriously?????!!!! After several days/ enquieries it still hadn.t been fixed. Bit disappointing!

Spa - simply beautiful. With a bit of haggling one can get decent prices and the services are excellent. The full body massages are worth every penny.

The overall atmosphere is a very relaxed one for the guests. In my oppinion this hotel was perhaps a little bit just under the 5* mark. More than a 4* but not quite a full 5* .
I would definitely recommend it and consider returning.

Room Tip: Interconnecting rooms are a nightmare for noise.
  • Stayed: August 2016, travelled with family
    • Location
    • Rooms
    • Service
Thank ioanandreea2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrystalHotelsTR, Halkla İlişkiler Müdürü at Crystal Family Resort & Spa, responded to this reviewResponded 10 October 2016

Dear Guest,

We are very pleased to hear that you and your family enjoyed your holiday in our hotel, thank you for sharing your kind words with us.

We do our best to make everyone's stay as special as possible and are thrilled with your kind words about the excellent service you received from all departments.

On behalf of Crystal Family Resort & Spa we would like to thank you for choosing our hotel to spending your summer time and we hope to welcome yourselves back one day.

Sincerely yours,
Crystal Family Resort & Spa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews