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“One of the best holidays we had!”

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Crystal Family Resort & Spa
Ranked #4 of 12 Hotels in Bogazkent
Reviewed 2 October 2016

Big clean rooms well sound proofed so one can sleep in late without being disturbed. Room/bathrom modern and the air con works really well. Wi fi in the room free and very good. Safe is included.

Food - plenty and varied. The food was simply DELICIOUS although some dishes/deserts tend to finish and and not be replenished a good hour before the closing time. Cutlery I found a bit hit and miss, you had to be careful as it was often dirty. Restaurant was spacious and bright.

Entertainment was ok in the evening considering some of the shows appeared to be done with zero budget.

Beach - sand& pebbles , beautiful to go for long walks along it. Clean & always plenty of sunbeds. The sea gets quite deep pretty much straight away but the water was clean and very warm.

Pools/slides - clean and entertaining despite the area being a bit compact.

Staff- reception very helpfull, so called doctor office is a complete waste of time god forbid one gets ill and needs medical assistance but there is a pharmacy just outside the hotel

Activities- rather lame, voleyball hardly ever happened at the stated time, tennis costs extra and the receptionist had the cheek to ask me to pay for a tennis raquet that had broken strings. Seriously?????!!!! After several days/ enquieries it still hadn.t been fixed. Bit disappointing!

Spa - simply beautiful. With a bit of haggling one can get decent prices and the services are excellent. The full body massages are worth every penny.

The overall atmosphere is a very relaxed one for the guests. In my oppinion this hotel was perhaps a little bit just under the 5* mark. More than a 4* but not quite a full 5* .
I would definitely recommend it and consider returning.

Room Tip: Interconnecting rooms are a nightmare for noise.
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  • Stayed: August 2016, travelled with family
    • Location
    • Rooms
    • Service
Thank ioanandreea2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrystalHotelsTR, Halkla İlişkiler Müdürü at Crystal Family Resort & Spa, responded to this reviewResponded 10 October 2016

Dear Guest,

We are very pleased to hear that you and your family enjoyed your holiday in our hotel, thank you for sharing your kind words with us.

We do our best to make everyone's stay as special as possible and are thrilled with your kind words about the excellent service you received from all departments.

On behalf of Crystal Family Resort & Spa we would like to thank you for choosing our hotel to spending your summer time and we hope to welcome yourselves back one day.

Sincerely yours,
Crystal Family Resort & Spa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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41 - 45 of 669 reviews

Reviewed 9 September 2016

We arrived early in the morning, check in is at 14~00pm, they gave us a present- room right away with a sea view. From that moment everything was perfect. Animation team very interesting, especially for children. When animation team call children for play, we have six and two years old children, they always were running to play. They loved it very much. Food is very tasty , for sear you wont be hungry. J read all the reviews before we came here and J cant believe that someone could write bad things about this hotel like dirty room. IT C NOT TRUTH. Our room was cleaned everyday and bar refiled. ...would like to come here again next year...HIGHLY RECOMMEND this hotel for family's with children.

Stayed: August 2016
3  Thank sladjanaserifovic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrystalHotelsTR, Halkla İlişkiler Müdürü at Crystal Family Resort & Spa, responded to this reviewResponded 10 September 2016

Dear Sladjanaserifovic,

We are very pleased to hear that you and your family enjoyed your holiday in our hotel, thank you for sharing your kind words with us.

We do our best to make everyone's stay as special as possible and are thrilled with your kind words about the excellent service you received from all departments.

On behalf of Crystal Family Resort & Spa we would like to thank you for choosing our hotel to spending your summer time and we hope to welcome yourselves back one day.

Sincerely yours,

Crystal Family Resort & Spa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 September 2016

what a lovely hotel spotless roomy plenty of open space pools spot on kids club spot on night activitys spot on food lovely rooms amaculate done daily this is the best hotel i have stayed in to date and i have been to turkey over 10 times spa was lovely me and my daughter who is 3 had a turkish bath she had a mini one and had our feet cleaned by the fish ha ha very reasnable priced only prob we found was everything was in euro we used lira and english money all the staff were helpful and friendly defo be back next year all being well big thank you to the crystal family resort from the main family xxx

  • Stayed: August 2016, travelled with family
    • Location
    • Rooms
    • Service
3  Thank Lisa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrystalHotelsTR, Halkla İlişkiler Müdürü at Crystal Family Resort & Spa, responded to this reviewResponded 10 September 2016

Dear Lisa,

We are very pleased to hear that you and your family enjoyed your holiday in our hotel, thank you for sharing your kind words with us.

We do our best to make everyone's stay as special as possible and are thrilled with your kind words about the excellent service you received from all departments.

On behalf of Crystal Family Resort & Spa we would like to thank you for choosing our hotel to spending your summer time and we hope to welcome yourselves back one day.

Sincerely yours,

Crystal Family Resort & Spa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 September 2016

We are a well travelled family of 3, 2 adults, one teenager. We spent a week at the end of August here.
The hotel is clean and rooms are spacious and perfect size with two bedrooms and bathroom in between. Maid service every day, although cleaning wasn't perfect. Towels changed every day. Pool towels are provided and slippers.
Pool area is clean and plenty of sunbeds available. Entertainment team good although daily activities weren't as good as expected. A little repetitive. Guests are many different nationalities and we did not experience any rudeness/ignorance of other cultures as expressed at other hotels in Turkey. There were few other English families. This did not spoil our enjoyment of holiday, although my 15 year old daughter was a little bored.
The food was mainly good and there was a huge variety. My only gripe was that the food was cold! All the dishes would have been nice if they were warmer. Ice creams and afternoon cakes were nice in the patisserie.
The private beach was small and pebbly, not much to write home about.
Entertainment at night was good and there were some amazing dancers. Music stops at 11.30pm but there is an inside disco that carries on until early hours.
Overall good holiday. Was HOT!! first few days but then had a few cloudy days and thunder storms.
Would visit other Crystal hotels. This one was good but in very remote place with nothing at all outside the hotel.

Room Tip: Sea view worth paying for
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  • Stayed: August 2016, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Paula B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrystalHotelsTR, Halkla İlişkiler Müdürü at Crystal Family Resort & Spa, responded to this reviewResponded 5 September 2016

Dear Paula,

We are very pleased to hear that you and your family enjoyed your holiday in our hotel, thank you for sharing your kind words with us.

We do our best to make everyone's stay as special as possible and are thrilled with your kind words about the excellent service you received from all departments.

On behalf of Crystal Family Resort & Spa we would like to thank you for choosing our hotel to spending your summer time and we hope to welcome yourselves back one day.

Sincerely yours,

Crystal Family Resort & Spa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 September 2016

Room Tip: Would definately pay extra and have a seaside room, even though you could hear the entertainment fro...
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  • Stayed: August 2016, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jet2holidays
2  Thank Helen D
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
CrystalHotelsTR, Halkla İlişkiler Müdürü at Crystal Family Resort & Spa, responded to this reviewResponded 5 September 2016

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Crystal Family Resort & Spa

Address: Belek-Bogazkent Mevkii, Kadriye, Belek 07500, Turkey
Phone Number:
Region: Turkey > Turkish Mediterranean Coast > Antalya Province > Serik District > Belek > Kadriye > Bogazkent
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Top resorts Hotel in Bogazkent
#3 On the Beach Hotel in Bogazkent
#3 Family Hotel in Bogazkent
#3 Spa Hotel in Bogazkent
#4 Luxury Hotel in Bogazkent
Price Range: €82 - €243 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crystal Family Resort & Spa 5*
Number of rooms: 372
Official Description (provided by the hotel):
Named after the crystal clear waters of the Mediterranean, our hotel is constructed directly on the beach of Belek-Bogazkent and is located only at 40 km from the Antalya International Airport, and at 50 km from the city center of Antalya. With its different architecture and the extraordinary beauty of the environment, our hotel is indeed a paradise for families with children - offering a private fine pebble and sandy beach of 150 m length and 100 m width as well as a variety of pools and aquapark covering 1300 m². An area of 23.000 M², whereby 8.000 M² consists of hotel buildings and 15.000 M² consists of gardens, the guests will find four buildings of five floors each, with a total capacity of 372 rooms.In order to grant our guests a pleasant stay, our "Ultimate All Inclusive" concept starts with a warm welcome to our guests upon arrival by offering them Turkish traditional sweet called "cezerye" and a glass of Turkish sweet fruit drink called "sherbet". We continue with showing our traditional Turkish hospitality, including a wide range of food and drinks for 24 hours and hereby we aim to guarantee 100% happiness and satisfaction.There is fully equipped SPA health and beauty center (skin and body treatment), a special SPA garden with Bali type massage units, as well as outside SPA swimming pool (non-heated) of 60 m², special jet showers and relaxation beds with Jacuzzi in the SPA pool, special Jacuzzi, open massage sections in the SPA garden.253 Rooms have sea view and all rooms have a balcony. They are comfortably decorated and designed for a superb holiday stay. Room amenities: carpet floor, electronic card locking system, central air conditioning and heating, satellite TV and music channel, mini bar, safe box (suitable to put the notebooks), direct dial telephone, Wireless- Internet, sprinkler system and fire detector. Bath amenities: telephone, hairdryer and shower, 220 volt electricity supply. Non smoking and handicapped rooms are available. ... more   less 
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Also Known As:
Crystal Family Resort And Spa
Crystal Family Hotel Belek

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