I have been going to the Adirondacks all my life. We have often rented summer homes for a week at a time and in the fall we frequently visit for a weekend, when we stay at one of the motels in town. I urge anyone considering a stay at the Adirondack Lodge to find another spot. The people who work at this lodging establishment are unquestionably the least friendly people I have ever encountered. Our recent visit was organized by my grown children as a birthday gift to me. My kids told me that their phone conversations with the reservations staff were unpleasant due to the curt, unfriendly manner of everyone they spoke with. When I checked in, the woman at the desk never smiled, never welcomed me, and didn't asked if I had any questions, or thank me for staying. Later that day, when looking for the ice machine, I asked a staff member to help me as the sign indicated that the machine was in one direction but I was unable to locate it. She said, "Well it isn't that way, you have to go inside and up the stairs" (the complete opposite direction indicated by the sign), as though I was a fool for not knowing that their sign was completely wrong. Before leaving on the last day of our stay, I stopped into the office and asked if they needed anything from me and the woman at the desk blankly looked at me and said, "No," in a tone that was nothing if not irritated. End of exchange. I am astounded that this place can stay in business. The staff is clearly over their jobs and should find another line of business - one that does not require any customer service.
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- Also Known As:
- Adirondack Lodge Old Forge Hotel Old Forge
- Adirondack Hotel Old Forge
- Adirondack Motel Old Forge
- Best Western Old Forge