We were not just "satisfied" with our experience at this hotel-- we were delighted! The building, itself, is quite nice, but it was the superior quality of the staff that made the experience excellent.
Great attention to detail when special needs accommodations were requested (even at the last minute, by Deanna in Reservations), extremely pleasant and prompt check-in (by Andrea), and disruptive guests were handled with great professionalism (by Courtney, shift manager).
Be prepared to possibly travel outside the hotel for meals, as there are only 2 chain restaurants within the complex (Rainforest Cafe and TGI Fridays). We only visited TGI Fridays and were definitely underwhelmed. Surprisingly expensive (a breakfast bar that came to about $20.00/person!) and not much of a menu.More
- Free Wifi
- Free Parking