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8 people are viewing this hotel
Booking.com
€194
Fully refundable before Fri, 29 Mar
No prepayment needed
Priceline
€208
Fully refundable before Thu, 28 Mar
Vio.com
€183
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Reviewed 16 October 2018

The hotel and events center is beautiful as well as comfortable. Our room was spacious and very well appointed. Bed was too comfortable - didn't want to get out and get moving when I should have the first morning and was a few minutes late for the opening session of the conference. Although we probably shouldn't we do smoke and made a reservation for a smoking room, of which was not available the day we checked in and were told that these were not guaranteed but on a first come, first serve basis. We were not told this at the time I made the reservation and should be included. They did accommodate us the next day and for the remainder of our 4-day stay. We had a perfect view of the falls area and Canada so night views were spectacular, especially for the fireworks on Sunday and Monday evening!

Room tip: Ask for the Canadian view.
Date of stay: October 2018
  • Trip type: Travelled on business
    • Value
    • Cleanliness
    • Service
1  Thank bjmcmanama
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 October 2018 via mobile

So we stayed at this hotel with my wife at the beginning of October to visit Niagara Falls.
Positives: the location is great. You are 3 blocks away from the main park entrance so you can walk without a sweat to the main attraction center in the city.
I believe the price was fair versus the room quality and size.
Rooms are clean and have allot os space.
WiFi works well.

Negatives:
The room air conditioning system smell like dust. It seemed to need maintenance.
Breakfast was not included and, even though it was low season, there was a huge line at the 3 sisters restaurant (the only one that served complete meals).
Service at the front desk was average. The interaction with the guests are maintain very low which is a lost opportunity to make a guest feel welcomed and appreciated.
Due to remodeling you have to cross the casino. The security officers, are very slow in doing this job, specially today’s officers by the restaurant... even though we, as guest, didn’t have an option to go through the casino to catch a taxi.
Besides the above, the experience was good. It is a nice hotel in general to stay if at the end you are visiting the falls as your main purpose.

Date of stay: October 2018
Trip type: Travelled as a couple
1  Thank Foxguevara
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 October 2018 via mobile

I have not been to Niagara Falls in about 40 years. This Resort has excellent customer service. The first room we were given was a smoking room. The air and leftover smoke was unbearable. Our Bellman suggested we call down to the front desk. He stayed with us and delivered our luggage to a non-smoking room with a gorgeous view. The Canadian skyline was lovely. To think Ontario, Canada was only across the water. The hotel has a lot of charm.

Date of stay: October 2018
Trip type: Travelled with friends
Thank Joyce P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 October 2018

Keep yourself entertained with a stay at this casino. We had a fantastic time. Enjoyed the gaming, the room was fabulous, and the pool area to end the day was great with an Adult only hour and fifteen minutes. The spa is a great luxury to spend on yourself as well. The gaming area is large with an excellent selection of different games. Had an exciting time with friends. Took home some winnings as well! Whoo Hoo!

Date of stay: September 2018
Thank Evelyn B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 October 2018 via mobile

The rooms are nicely laid out. We always ask for the Canadian view. That way we can see the lights from the falls. Except when it was foggy and rainy like this trip.
My reason for only 4* is because they didn't have any non-smoking rooms left. I requested NON-SMOKING when I booked the room! So we had to take a smoking room. I'M ALLERGIC TO CIGARETTE SMOKE!
The carpet feels sticky in bare feet. So does the tile floor. All of our clothes smelled like smoke ! I had to wash everything when we got home!
My asthma made me wheeze while I was in the room! I had trouble sleeping. I was so raspy my voice was even hoarse.
I bring my own pillow just for this reason!
It's my only complaint about the room.

Date of stay: October 2018
Trip type: Travelled as a couple
Thank 869carmenf
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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