The hotel is pretty good, but the housekeeping needs to pay attention to details. We went to use the sleeper sofa and there was used sheets on the mattress. Then when I went down to the front desk to ask for clean sheets, I was told I needed to strip the bed myself and place the sheets in the hallway. In the morning, the sheets were still there, though the front desk lady said she would pick them up the night before.
It was generally clean, but there were a few spaces that could use some extra "elbow grease".
Plus there was a family of "elephants" above us that starting running about 5:45 am. When I spoke with the front desk about this, she replied "oh". No apology. Nothing.
In the evening, there was a Chinese family that sprawled all over the dining area like it was their own living room with the children playing in the curtains and running and yelling. It's all in the details, which I don't think this hotel even realizes.More
- Free Wifi
- Free Parking