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All reviews breakfast room fridge microwave complimentary breakfast friendly atmosphere single room lawrence river orvis queen
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2 - 7 of 104 reviews
Reviewed 14 July 2018 via mobile

The front desk crew was super nice
Helped us add an additional night in the same room for the same rate
We enjoyed the food at the restaurant
Good breakfast
Short ride to St. LAWRENCE river
Short ride to SUNY Potsdam and Clarkson U

Stayed: July 2018, travelled as a couple
Thank Hilary L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 July 2018 via mobile

The smokers outside the parking lot entrance, the smell of cigarette smoke which permiates every floor at times, the clogged drains which never went down, the elevators that rattled and whined, the cracked caulking, the cost vs. Value and the mediocre breakfast were the negatives. The obvious efforts to spruce up the paint and floors as well as the friendly staff were the positives.

Keep working at it.

Stayed: July 2018, travelled as a couple
Thank NunyaNunyawicz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 January 2018

Friendly staff, comfortable bed, and an excellent breakfast!! This is a conveniently located hotel that can meet the needs of any traveler. Had the king room(HUGE)
The guy in the breakfast room deserves a medal for friendliness.

Stayed: January 2018, travelled on business
Thank Vickie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 November 2017 via mobile

Booked the Quality Inn out of convenience of location. I travel for work and have stayed in hotels every week for the past several years. This is the second worst hotel I have ever booked. The rooms are small, dusty, smokey, and rundown. I can say "rooms" because in one night, I was moved to 3 separate rooms. The first had a broken thermostat that started at 87, and moved to above 90 by the time I left, despite all attempts to counteract this. The second "non-smoking" room was so smokey I physically could not take a full breath without coughing. The third was the best, with only florescent lights as its downfall. However, all three had shreaded sheets, rugs with full length tears, holes in the wall, etc. Overall, I would not stay here again, nor would I recommend this hotel to a friend. The only redeeming quality was the poor front desk associate who graciously switched my room 3 times in one night.

Stayed: November 2017, travelled on business
1  Thank elisbene
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2017

Reservation for non-smoking room made well in advance. On arrival none available and only choice on smoking floor. Spent 7 days in this stench and request for move to correct non-smoking room never acknowledged.
Consider other area's when in this part of New York. Ogdensburg and Canton seem to have much better facilities.

Room Tip: Look elsewhere
  • Stayed: July 2017, travelled on business
    • Value
    • Location
    • Service
1  Thank James F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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