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Astroea Beach Hotel
Ranked #1 of 19 Mahebourg B&B and Inns
Certificate of Excellence
Reviewed 24 May 2017

Excellent staff, food and drinks! Room, TV and Internet speed adequate although could be better but nothing to write home about. Beach had lots of coral on and shells, so bare feet could suffer. Great to see the variety of fish around the shore line. Staff could not be faulted, service, anticipation of your needs and going beyond normal levels even taking my girlfriend to have her eyes threaded for 50p. Weather breezy first week, second week calm and still. Good to snorkel and kayak around inside the reef. PS No kids!

Room Tip: Only 65 there but some are beach facing giving the best views.
  • Stayed: May 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Alan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Customer Servic... P, Guest Relations Manager at Astroea Beach Hotel, responded to this reviewResponded 6 June 2017

Dear Alan S,

We would like to thank you for taking your time to share your experience on Trip Advisor following your stay at Astroea Beach.

We are delighted to read that you have thoroughly enjoyed our services on offer and that our dedicated team have met all your expectations.

We look forward to welcome you back at Astroea Beach in a not too distant future.

Sincerely
Nanda Appadoo
Hotel Manager

(jjeanmore@southerncrosshotels.mu)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (249)
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4 - 8 of 249 reviews

Reviewed 15 May 2017

This was our first trip to Mauritius after spending many years going to The Maldives. Astroea Beach was in our opinion so much better. Service was first class and food was excellent. The rum was rather nice too. All of the staff were extremely friendly and special thaks to Vic, Shiva, Connie, Jennifer, Rama, Gerry, Kevin and Priya who made our stay so enjoyable. So much so that we'll be returning November 2017.

  • Stayed: April 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank Graham W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Customer Servic... P, Guest Relations Manager at Astroea Beach Hotel, responded to this reviewResponded 6 June 2017

Dear Graham W,

Thank you very much for taking the time to review Astroea Beach following your recent stay with us. We are happy to read that you had a pleasant and relaxing stay with us and that you left with some nice memories.

We are looking forward to welcoming you back in November for another awesome stay.

With kind regards

Nanda Appadoo
Hotel Manager

(jjeanmore@southerncrosshotels.mu)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 May 2017 via mobile

We spent a week at Astroea, in summary the poor room conditions are just about balanced by exceptionally professional and friendly staff which resulted in a 4* rating.

On arrival we were not happy with the cleanliness of the room, dirty curtains, ants nest in bathroom, generally grimy. However, the hotel manager upgraded us to a Bungalow which was better.

On one occasion the bed sheets were changed and smelt like wet dog, however the staff graciously changed the bedding again.

The most memorable aspect of this hotel was the staff, they were highly trained (silver service) yet personable and always willing to go the extra mile to make your stay a pleasant experience. Nothing was too much trouble. We will stay in touch with a couple of them.

To conclude: The hotel is in need of a lick of paint and tidy up but once you come to terms with this the stay will be excellent. Great food, great service.

Stayed: May 2017, travelled as a couple
Thank Peter H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Customer Servic... P, Guest Relations Manager at Astroea Beach Hotel, responded to this reviewResponded 6 June 2017

Dear Peter H,

Thank you for taking the time to review our resort following your recent stay at Astroea Beach.

We are delighted to hear that you had a fabulous and relaxing stay with us. We sincerely look forward to welcoming you back in the near future.

With kind regards,
Nanda Appadoo
Hotel Manager

(jjeanmore@southerncrosshotels.mu)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 May 2017

What a fantastic time we had. Our room was superb. The food was absolutely delicious.
Vic and his team were fantastic, nothing was to much trouble for them. They treated every person as if they were family. We were very sad to leave and will definitely be going back.
This hotel deserves at least six stars. Maybe it doesn't have a pool, but who needs one when you have the Indian Ocean on your doorstep.
Trip Advisor may only give this hotel 4.5 stars but Vic and his team are all super stars. Thank you for a fantastic holiday.
Ray & Mandy Nott

  • Stayed: April 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank RayMandy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Customer Servic... P, Guest Relations Manager at Astroea Beach Hotel, responded to this reviewResponded 9 May 2017

Dear RayMandy,

We are pleased to hear that you had a very pleasant experience at Astroea Beach and that the team was able to meet your expectations and make you feel relaxed. We have passed on your comments to the whole team and we are all eager to welcome you once again soon.

With kind regards

Nanda Appadoo
Hotel Manager


(jjeanmore@southerncrosshotels.mu)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 March 2017 via mobile

Travelled business class, thank goodness, as the flights are long and the 4 hour stopover in Dubai would have been a lot worse without the lounge.
The hotel is small and friendly but just not up to standard stated and our first holiday with Kuoni was at the least disappointing. Basic is acceptable in far flung areas but we have experienced clean and basic rooms elsewhere in that part of the world without being dirty.
We considered ourselves lucky to have a two bedroom, living room and bathroom there considering the other rooms that were described to us.
The curtains were filthy, the towels were grey, like cardboard, oil stained and full of holes (better towels in my husband's van!) the floors were passable and the bed linen clean , thankfully. Overall the resort is in desperate need of an overhaul.
The usual towels on sun lounger trick was evident...not that this worried us because we cannot fry all day like most of the guests!
The food was poor in our opinion, apart from when we paid for a special meal on the beach one night. If you are looking for grilled fish and seafood then don't go here...I have experienced so much more for the same money elsewhere.
The staff are very friendly and do their best but the resort just lets itself down.



Stayed: March 2017, travelled as a couple
1  Thank Angela O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Customer Servic... P, Guest Relations Manager at Astroea Beach Hotel, responded to this reviewResponded 27 April 2017

Dear Angela O,

Thank you for having chosen Astroea Beach for your holidays and also for your feedback posted on Trip Advisor following your recent stay with us. We are pleased to read that you appreciated the dedication and friendliness of the team. However, we are sorry to read that the services offered did not fully lived up to your expectations.
We value all feedback from our guests as it always helps us to review and improve our services and facilities of the hotel.

We look forward to welcome you back soon.
With kind regards
Nanda Appadoo
Hotel Manager


(jjeanmore@southerncrosshotels.mu)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Astroea Beach Hotel

Address: Coastal road, Pointe d'Esny, Mahebourg, Mauritius
Region: Mauritius > Grand Port District > Mahebourg
Amenities:
Bar / Lounge Beach Free Parking Restaurant Room Service Suites
Hotel Style:
Ranked #1 of 19 B&Bs / Inns in Mahebourg
Price Range: €92 - €236 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Astroea Beach Hotel 4*
Number of rooms: 16
Official Description (provided by the hotel):
Get away and forget everything else in this exclusive boutique hotel, hidden between the powdery white sand and magical turquoise lagoon of Pointe D'Esny, in the south-east of Mauritius. Exclusively for adults, this haven of peace in the evocative charm is ideal for couples on honeymoon to reconnect and escape the pace of modern life. Between idleness, play, pleasure reading, surrounded by staff dedicated to your every single whim and fancy, time stands still, and indulge in all your desires and pleasures without a second thought. ... more   less 
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Also Known As:
Astroea Beach Hotel Mauritius/Mahebourg

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