This was the last of 4 Hotels during our visit to Mauritius. We chose it because of its proximity to the Airport and because the Pictures we saw looked amazing and the Reviews good....
It was very disappointing and already started when our luggage was treated inappropriately (bags are valuable to us and were pulled along the pavement) after check in which itself was neither charming nor welcoming at all. We got the Impression that they are not interested in us and wanted to get over with the check in process to get back to the TV which was running next to the check in desk were serveral employees took a rest and watched TV or played on their mobile phones.
We had the first Bungalow on the left side on the beach.
It is spacious, that's why we took one.
But on These premises you would expect cleanliness.....very wrong.....the Sofa was sticky so we could not sit on it without beach towels, there was an ugly smell coming from it as if a dog took its rest there. Then there are 2 rooms, one a master bedroom with a king sized bed and another room with twin beds.
Aircon in the second room did not work properly. Later we found out by checking the outside area that the aircon was very old and there was a dead Little snake in it, that's why it did not work.
The whole Bungalow was smelly, also the bed linen had stains....not a very welcoming surrounding....Windows were so dirty you couldnt see through.
Breakfast was quite good due to a small Little buffet. Dinner was served in 3 courses you had to choose during breakfast. Plates very small, but sufficient to us as we are Slim People that don't Need much.
The most ridiculous Thing we encountered was that the table was cleaned in between the main course and the desert even if was not dirty....
Prices for Drinks are quite high, but there is a fridge in the room and a Supermarket nearby. A rental car is a must as they Charge for everything, even some strange rusty bikes.
The Service Crew is very Young and more occupied with getting the right Music to their Radio than asking the Clients that pay their wages, if they wanted some more Drinks during dinner.
Generally the behaviour of the Service Crew is sometimes inappropriate as they loudly gossip with each other over the tables when removing plates, although customers still sit there and want their silence while eating.
I don't know where they get their Formation, but they should have some manners when working in the Service area of a Hotel. No "thank you", no "have a nice day" etc.
Even when paying the bill at check out, there was nothing like a "thank you". All the time in These 4 nights we spent there we just felt tolerated, but not as a valuable guest.
One good Thing there is: it is a couples Hotel with no Kids and only like 14 or so rooms
While we were there mostly German Clients, replaced by English couples and one French. This was very different to our last 3 Hotels where the French dominate everything.
The beach should be refurbished as it is completely washed away and doesnt look like in the Pictures.
It was surprisingly good for snorkelling.....but take care: in the afternoon some speedboats might drive over your head...we were eye-witnesses of such an incident...
Don't go there, it ruins some nice impressions you got from Mauritius elsewhere....
- Official Description (provided by the hotel):
- Get away and forget everything else in this exclusive boutique hotel, hidden between the powdery white sand and magical turquoise lagoon of Pointe D'Esny, in the south-east of Mauritius. Exclusively for adults, this haven of peace in the evocative charm is ideal for couples on honeymoon to reconnect and escape the pace of modern life. Between idleness, play, pleasure reading, surrounded by staff dedicated to your every single whim and fancy, time stands still, and indulge in all your desires and pleasures without a second thought. ... more less
- Reservation Options:
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- Also Known As:
- Astroea Beach Hotel Mauritius/Mahebourg