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Reviews (1,261)
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Reviewed 25 November 2017 via mobile

We spent thanksgiving at the Whiteface Lodge. The rooms and very large and nice. They even leave you a “late night snack” if you arrive late which is a nice touch. There are lots of activities at the hotel - movies, game room, etc. Lake Placid is a nice place to visit for a long weekend even if you do not ski.

I️ have to comment about one thing that we really didn’t like. Our package came w breakfast. The buffet was not terrible but we opted to order off the menu. After waiting an extremely long to be served (well after the buffet ended) we were definitely served items from the buffet (mangled bacon, cold potatoes). It was absolutely disgusting. Such a shame being that the property was very nice. We decided to pay for breakfast off site after that. We did mention it to the property but did not get a response.

Stayed: November 2017, travelled with family
2  Thank Happytravelinfamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 November 2017

November (2017) was our 3rd trip to Whiteface. We are always treated well by the everyone there and the resort itself is top notch. We purposely go during the slow season in order to relax, and it really is like a private vacation. Our 4th trip is already booked for January (2018.) This time we are bringing kids to ski at the mountain but I think they will love the game room and the theatre at the hotel. Fantastic place.

  • Stayed: November 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank lisadaniels88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 November 2017

My Wife and I stayed at the Whiteface Lodge between November 5th - November 7th. We arrived around 3:30 even though Check-In is at 4:00, and we were allowed to check in and get to our room. You are required to use your room key card to use the elevator, which on the first try did not work. That problem was quickly solved by reissuing us two new key cards.
Inside the room was Spectacular. There was a kitchenette, which had a refrigerator/freezer, Dishwasher, Stove and Oven, Microwave, Plates Glasses and Utensils, and a sink with a water filter on the faucet.
In the Bathroom the floors were heated. The bathtub was a Jacuzzi Tub. The bathroom itself was a little cramped.
The Main room was Large. There was an island and a small dinning table. A desk, Phone and notepad. There was a loveseat across from a gas fireplace with the Television above it. The bed was comfortable for being in a hotel. There were two bay windows one at the end of the bed and one on the side of the bed.
In the main hotel building were all of the amenities. Which you could walk across the courtyard or take an underground walkway. There was the Spa, Movie Theater, Game Room, Mini-shop, Fitness Room and all of the dining rooms. The Theater played three movies a day the first one starting at 3:00, The second at 6:00 and the third one at 9:00. There was also popcorn for the guests to take. The Game Room had an assortment of tabletop games including air hockey and pool. There was also a bowling alley that was closed for maintenance.
The Lounge and Dining Rooms were very Adirondack Themed. Although the complimentary breakfast was disappointing, the drinks we had in the lounge were good. The breakfast was a buffet and the food was cold.
The Staff was very helpful and friendly.

Room Tip: The building with the suites is quiet and was practically unoccupied. It also has the indoor and outdoor pools and hot tubs.
  • Stayed: November 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank valerie2962
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 November 2017

First time stay, will definitely return! Amazing resort in a wonderful Adirondack setting. Staff was extremely accommodating, and friendly. The atmosphere was relaxing and beautiful, a true asset to Lake Placid. This is a must see resort!

  • Stayed: November 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Darryl L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 November 2017

Everyone that attended the wedding there a few weeks ago LOVED every part of the experience. As the person in charge of the reception for my friend (the bride) all went well and if there was a missing detail, Nicole was quick to make it all work.

Room Tip: The rooms are very large and accommodating to extra people
  • Stayed: November 2017, travelled with friends
    • Value
    • Rooms
    • Service
Thank Amy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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