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13 - 18 of 44 reviews
Reviewed 13 November 2017

We've never stayed at a Holiday Inn before, but the reviews on this newer hotel looked really good. We were very happy with the hotel, the friendly staff, the cleanliness of the lobby and rooms, and the bright, modern motif. The beds were very comfortable and the complimentary breakfast was pretty good.

  • Stayed: November 2017, travelled with family
    • Value
    • Cleanliness
    • Service
Thank BridgetFMartin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christine V, Director of Sales at Holiday Inn Express & Suites Kingston-Ulster, responded to this reviewResponded 15 November 2017

We are delighted that you enjoyed your visit with us. Thank you for great review! Our staff works very hard to make your visit an enjoyable one. We hope that you will stay with us when you return to the Hudson Valley.

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Reviewed 10 November 2017

Easy, quick, not crazy expensive, comfortable, good location. The staff is great - friendly and helpful. The hotel is new, which definitely helps. No frills but perfect for a convenient get-away. Breakfast is ok and coffee & tea are available 24 hours. Definitely recommend.

  • Stayed: September 2017, travelled solo
    • Location
    • Cleanliness
    • Service
Thank jam4avso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christine V, Director of Sales at Holiday Inn Express & Suites Kingston-Ulster, responded to this reviewResponded 13 November 2017

Thank you so much for your review of our hotel. We are delighted that you enjoyed our friendly and helpful staff and our great location. We look forward to you return visit.

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Reviewed 23 October 2017

We stayed at the hotel on 10-22-17. We arrived a little early and were given a complimentary upgrade to a King Suite as no other rooms were available.

There is plenty of free parking. The rooms are immaculate and the staff super friendly.

It is obviously a new hotel and it outshines any of the lame completion in the area. A free breakfast is also part of the package.

  • Stayed: October 2017, travelled with family
    • Value
    • Cleanliness
    • Service
Thank BostonJoka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christine V, Director of Sales at Holiday Inn Express & Suites Kingston-Ulster, responded to this reviewResponded 24 October 2017

Thank you for recognizing our super staff and wonderful hotel. We are delighted that we were able to upgrade your room and make your time with us more special. Our staff works very hard to make your visit an enjoyable one. Please stay with us again when you are traveling in the Hudson Valley.

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Reviewed 18 October 2017

We stayed there for few days of hiking and sightseeing in Minnewaska and Catskills. Hotel is great: new, minimalist contemporary design, functional rooms with great décor and amenities, breakfast was decent, pool and gym were always empty and welcoming,
staff was great and polite. We stayed on top floor - room was quiet, but there is no view. The only problem are freight trains that pass through somewhere near several times a night honking like crazy.

  • Stayed: September 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Wojtunio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christine V, Director of Sales at Holiday Inn Express & Suites Kingston-Ulster, responded to this reviewResponded 19 October 2017

Thank you for your review of our hotel. We are delighted that you made us a part of your trip upstate and that you enjoyed our many amenities. Unfortunately, the Conrail Trains were disruptive to you. When you return, please let us know that you would prefer to be on the other side of the building so that we can make your visit more enjoyable.

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Reviewed 14 October 2017

We celebrated our fiftieth anniversary in September. We booked a quick get-a-way to the Catskills for a few days of hiking, dining, and relaxing. We had never stayed at this Lake Katrine property but it is centrally located to the places and trails we like to visit. What a pleasant surprise. When we made the reservation, we indicated the reason for our stay as “Anniversary”. When we arrived, we received a sincere warm welcome from Niajia at the front desk. She told us the management had upgraded our three-night reservation to a suite at no additional charge. When we got to the room, there was a small gift and a handwritten card with a personal note congratulating us on our anniversary and extended any courtesy they could provide. On the bed, the housekeeping staff had folded two towels in origami style to represent two swans kissing that formed a heart. During our stay, Niajia was congenial, accommodating and her suggestions proved to be an excellent resource for local attractions. Our room, the fitness center, pool, and Business Center were all well-appointed with modern accessories. The complimentary breakfast provided a variety of fresh choices and was delightful. Housekeeping was exceptional and the entire property, inside and out, was immaculate. This hotel is a gem. If you stay, you are in for a treat. This will become our “go to” when we return.

Room Tip: Backside upper floor room
  • Stayed: September 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank LI50year
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christine V, Director of Sales at Holiday Inn Express & Suites Kingston-Ulster, responded to this reviewResponded 16 October 2017

Thank you so much for your review of our property. We are delighted that you found our location enticing and the hotel inviting. Thank you for recognizing our wonderful staff, Niajia, in particular. Our staff works diligently to make your stay a comfortable one. We will share your comments with them. We hope that you will visit with us again when you are traveling in the Catskills.

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