I don't know where to start with this place. I didn't check the reviews first because it was a last minute trip. My mistake, all the bad reviews are really accurate.
The rooms are never cleaned. The hotel is old and need a lot of maintenance. There is a musty mold smell everywhere, probably because of the lack of ventilation, air conditioner or a fan.
The bathtub and shower was full of cockroaches crawling and flying everywhere! There is not hot water and the sink faucet didn't work. The sheets clearly dirty from the last guest.
A lot of noise from the restaurant downstairs.
There is no parking lot and the doors just don't lock so we were concerned about our privacy and security.
The front desk is totally useless and rude. We left the hotel without refund.
So many better places in Queretaro, don't stay here! More
- Free Wifi