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All reviewsbird feederswafflesroom was cleanwould stay here againconvenient locationdesk staffno frillsrochester areaeasy accessoff the highwaythe breakfast areanice stayking bedfree breakfastmotelcerealthruway
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Reviewed 11 April 2018

It is a standard Super 8 hotel. you have everything that usually needed. Very confortable bed and quiet. Big parking area. Located 5 minutes away from a Shopping Mall and stores... great location. Basic breakfast but enough, with variety of cereals, breads, butter, cream cheese, waffles.

Room Tip: Quiet room at the end of the hall
  • Stayed: March 2018, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank HiroKuramochi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marquis H, General Manager at Super 8 by Wyndham Henrietta/Rochester Area, responded to this reviewResponded 16 April 2018

We appreciate your feedback and hope you stay with us again soon!

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Reviewed 10 April 2018

  • Stayed: April 2018, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Marquis H, General Manager at Super 8 by Wyndham Henrietta/Rochester Area, responded to this reviewResponded 11 April 2018

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 3 April 2018

You get what you pay for. Was an affordable choice stay in Rochester. The bed was comfortable, TV working, Heater was good. All good for a night's stay.
Brekafast was available not many choices. No hot food. Ample of parking space.

  • Stayed: March 2018, travelled with friends
    • Value
    • Rooms
    • Service
Thank Nikhilesh S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marquis H, General Manager at Super 8 by Wyndham Henrietta/Rochester Area, responded to this reviewResponded 7 April 2018

We appreciate your feedback and hope to see you again soon.

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Reviewed 2 April 2018 via mobile

Came here after a one night stay across the street at Microtel- another Wyndham hotel. Everything was better here with the exception of a few staff interactions. The rooms are spacious in comparison. The breakfast offers more- yogurt, waffles and hard boiled eggs. The breakfast attendant was great (guy with blue hair) and he even opened up “The Friendship Room” for overflow when things got busy.

As with Microtel, there is no conditioner or lotions provided. Microtel did offer a standard wall blowdryer in each room but Super 8 offers a nicer and stronger version. Both places were clean but the rooms here do not smell like smoke- which was so nice.

Housekeeping walked in when our door was ajar and asked about our check out. We informed her we would be here another night and she replied “they don’t tell me anything around here.” An hour later, we were asked about checking out by another housekeeping staff- who knocked at the door asking to discuss our checkout. Both times, we had the do not disturb sign up. So- apparently they do not communicate with each other and do not heed to customer’s wishes to not be disturbed. I notified the front desk and we left our room for an Easter Brunch at noon. We returned to an uncleaned room and a bag of towels by the door.

So, bring your own conditioner and keep your door chain on and you will have a nice stay at Super 8.

Stayed: April 2018, travelled with family
1  Thank 57alisonm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marquis H, General Manager at Super 8 by Wyndham Henrietta/Rochester Area, responded to this reviewResponded 7 April 2018

Thank you so much for taking the time to write a review and leave us feedback. I do apologize for the housekeeping issue you encountered. I can assure you that is not a usual occurrence and will be addressed with the proper departments to ensure a repeat incident does not occur. We certainly hope to see you again in the future.

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Reviewed 24 March 2018

My stay here was quiet and comfortable. Nothing fancy, just a very basic and clean room. If you're just looking for a clean, comfortable room at a good price, this will fit the bill.

  • Stayed: March 2018, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
Thank Roy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marquis H, General Manager at Super 8 by Wyndham Henrietta/Rochester Area, responded to this reviewResponded 7 April 2018

We appreciate that you took the time to leave us a review and your feedback. Please do stay with us again soon!

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