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“Breaking the chain hotel hold”

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Vinehurst Inn & Suites
Ranked #3 of 4 Hotels in Hammondsport
Reviewed 26 September 2017

We stayed one night at the Vinehurst while visiting the wineries and touring near Keuka Lake. My impression is that the rooms in the hotel were recently completely renovated because the interior was in great shape. Clearly this is a legacy hotel from the days when independents ran the hotel/motel business along roads to tourist areas like the Finger Lakes. The front office folks were extremely friendly and welcoming, answering questions, providing suggestions, and adding a personal touch of staff who have a stake in the business. Maybe the front desk staff were owners for all I know. Our room was completely satisfactory. The continental breakfast was juice, yogurt, cereal, and some pastry items. The room had a microwave and refrigerator so if you wanted to have other breakfast items at the ready you could do that. A convenience store is just up the road and a short drive to Hammondsport if you are looking for supplies or a more substantial breakfast. The Vinehurst had a good price and we were happy to have the option to choose a place to stay that wasn't a corporate franchise. It's nice to support the independents when we can and the Vinehurst was a good quality independent. We would definitely stay here again if we return to Hammondsport.

  • Stayed: July 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank TobiasStanley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VinehurstInn, Owner at Vinehurst Inn & Suites, responded to this reviewResponded 2 October 2017

Greetings!

Hope your travels have been safe!

Thank you so much for the support and the review. I was just able to sit down and share this with the staff and they loved it! They are so proud of their "big little Inn," and its legacy. It has put a few kids through college, that are now out making their mark on the world, which really hits home when we think of the full circle of things, and what it all means. We all feel blessed to be a part of the Inn, the area, and the beautiful people visiting that keep it on the map.

So looking forward to your next visit, and if you ever need anything don't hesitate in shooting us a line.

Cheers for a wonderful rest of the year, and much love from all of us at the Inn!

Carissa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2 - 6 of 66 reviews

Reviewed 7 August 2017

The place is excellent for the price. The staff is very friendly and competent. If you are a super picky person this is not the place for you. If you like a great deal on a clean and comfortable experience you found the right place. Each room is special in its own charm and the grounds are very well kept.

Room Tip: room 21 or 20 have a great view and a balcony
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  • Stayed: August 2017, travelled solo
    • Value
    • Sleep Quality
    • Service
Thank union330c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VinehurstInn, Owner at Vinehurst Inn & Suites, responded to this reviewResponded 9 August 2017

I love this review! It is spot on! Thank you! The Inn is celebrating 55+ years! To us she is like a great classic car, no frills, or cool computerized seats that remember who's driving, but fun for a cruise and to make great memories. She has been tastefully renovated, yet still retains the old charm that throws you back to a more simple time.

Thank you again, the staff were so grateful to hear that their hard work is noticed and appreciated.

Be safe in your travels, and hope to see you again. Much love from all of us at the Inn.

Carissa

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Reviewed 28 July 2017

This Inn is a nice, comfortable, very quaint place to stay. It is on the southern portion of Lake Keuka, a very short distance to downtown Hammondsport. The room was very nice and roomy. Parked our car right outside our door. They have an "on the go" continental breakfast. All the employees that we met were very personable. It is very quiet right on St Route 54. I am not a fan of big conglomerate hotels. I enjoy the small nicely appointed family owned and operated inns. I search this out as I am planning vacations. This one fit the bill. This is the first time we stayed there and will do a return visit!

  • Stayed: July 2017, travelled as a couple
    • Location
    • Service
Thank G M M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VinehurstInn, Owner at Vinehurst Inn & Suites, responded to this reviewResponded 31 July 2017

We are so glad you were able to stay with us! The staff loved reading your review! It made their day! Most have been here for quite some time, and really love the work they do! Thank you for this.

We are looking forward to your return visit!

Be safe in all your travels, and warm wishes from all of us at the Inn!

Carissa

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Reviewed 2 July 2017

We have stayed at this hotel several times and the staff is very helpful and friendly. They have earwig bugs in the bathroom and uncomfortable beds. Would like to give it a better rating, but it needs work. Hopefully the new owner will give it the upgrade that it needs.

  • Stayed: July 2017, travelled as a couple
    • Location
    • Sleep Quality
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Thank Sherry M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VinehurstInn, Owner in transiiton at Vinehurst Inn & Suites, responded to this reviewResponded 3 July 2017

Dear Sherry,

Thank you so much for taking the time to review your stay with us! It is only through feedback that we are able to maintain, and when necessary, improve up on our service to our amazing guests, which is of the utmost importance to us. Your review means the world to our staff, who work hard, and truly love what they do.

I was so very disappointed to read of your experience during your stay, and while I know my apology won't change the outcome, I am genuine when I say I am truly sorry that you experienced any discomfort whatsoever. We will address your concerns immediately.

We are so happy to be taking over this beautiful gem in the Finger Lakes, from the most amazing owners that one could hope for. They truly put their heart, love and soul into this business, and with continued support and feedback from our guests, our goal is to keep moving upward and making improvements.

Feel free to call me anytime with any other recommendations you may have (801) 472-9865. And again, please accept our apologies, we certainly hope to see you again.

Thank you again, the feedback is so important.

Carissa

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Reviewed 25 October 2016

We enjoyed our stay at Vinehurst Inn. It was easy to get to and convenient to downtown Hammondsport and the other Finger Lakes. Our room was clean and comfortable. The continental breakfast was a quick and easy way to start the day and also to visit with other guests. Kitty was a delight and a wealth of information.

  • Stayed: October 2016, travelled as a couple
    • Location
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Thank FWA2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Vinehurst Inn & Suites

Address: PO Box 477, 7988 State Route 54, Hammondsport, NY 14840-0477
Region: United States > New York > Finger Lakes > Hammondsport
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Spa Suites Airport Transportation
Hotel Style:
Ranked #3 of 4 Hotels in Hammondsport
Price Range: €79 - €137 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Vinehurst Inn & Suites 2.5*
Number of rooms: 25
Official Description (provided by the hotel):
Comfort abounds at Hammondsport’s Vinehurst Inn & Suites in the Finger Lakes. Stay and explore one of the coolest small towns in America on beautiful and pristine Keuka Lake. Be a guest and bring a friend, your love or the entire family. Enjoy sophisticated rooms, romantic whirlpool suites and fully appointed spacious family suites that provide the perfect wine country getaway. Celebrate your travels at a locally and Veteran-owned small hotel offering complimentary Wi-Fi, continental breakfast on beautifully landscaped grounds only 1.5 miles from Keuka Lake. ... more   less 
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Also Known As:
Vinehurst Hotel Hammondsport

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