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“Newly renovated”

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Ramada East Syracuse Carrier Circle
Ranked #16 of 19 Hotels in East Syracuse
Inverary On
Level Contributor
71 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Newly renovated”
Reviewed 8 February 2012

This is an older hotel that has been recently renovated. The rooms are very nice and the beds are very comfortable. Great free hot breakfast. Nice indoor pool and hot tub.Lots of restaurants in walking distance.

  • Stayed January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank JulieCInveraryOn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer C, Manager at Ramada East Syracuse Carrier Circle, responded to this review, 1 March 2012
Thank you for the compliments! We truly appreciate your feedback and hope your review helps others coming to Syracuse!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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681 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (79)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Any
English first
Rochester, New York
Level Contributor
178 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed 30 January 2012

A very pleasant staff focused on customer service. You can tell it's an older hotel, that they've tried to spruce up. You can smell the pool chemicals in some of the hallways. The cheeseburger was ok for dinner, although the "medium well" burger was pink/red in the middle.

Room Tip: Ask for a room that does NOT face the pool (as you can hear the voices and noises from the pool).
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  • Stayed December 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Zinni49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer C, Manager at Ramada East Syracuse Carrier Circle, responded to this review, 1 February 2012
Thank you very much for taking the time to share this with your fellow travelers. We hope to see you again soon!
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Vermont
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 30 January 2012

We stayed here for a wedding in mid January. Our family took about ten rooms and we were treated quite nicely. Our room smelled smoky ; I think previous customers broke a few rules . I thought the rooms were chilly, but the extra blankets supplied took care of that. There was a woman named Becky in the dining room that went out of her way to care for us all each morning. She took special care to treat my mother with respect and dignity. I would return just because of her !

  • Stayed January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nurphy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer C, Manager at Ramada East Syracuse Carrier Circle, responded to this review, 1 February 2012
Thank you for taking the time to let us know, as well as anyone reading our on-line reviews, what a positive experience you had while you were here. Our entire staff enjoyed having you and I let Becci know personally how she made your stay that much more enjoyable.
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nny
Level Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 30 January 2012

The hotel is really showing it's age and it might work for low budget travelers but we found it to be below our expectations. The pool was open but unheated for our entire stay. The DoubleTree across the street seems a better option.

  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank thousandislands2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer C, Manager at Ramada East Syracuse Carrier Circle, responded to this review, 31 January 2012
I am truly sorry to hear that you had a less than satisfying experience while staying at our hotel and I would like to apologize for not exceeding your expectations.
We appreciate ALL of the feedback we receive from our guests. While it's our goal to make sure every guest is satisfied, this lets us know how we are doing and how we can offer a better experience for guests in the future.
Thank you again for taking the time to review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kingston, Canada
Level Contributor
55 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 14 January 2012

My wife and I had to drive her parents to the Syracuse Airport to catch a plane to Florida, The plane left at 0530 hrs. so we thought we would just hang out at the airport and get a room the next night. Our plans changed when we hit a snow storm of the century and had to find a hotel at 2300 hrs the night before. The staff were friendly and very accommodating since we were going to have to get up at 0330 hrs to take the in-laws to the airport. The hotel is only 10 minutes to the airport. My wife and I then came back to the hotel and crashed until 0930 hrs. We went for a great complimentary breakfast and then spent some quality time in the room before leaving at 1130 hrs. The beds are very comfortable and the new shower head really takes the shampoo out,,,,if my wife likes it everyone else will, believe me!!!

Room Tip: Don't take a room facing the road in the winter. The snow plows were loud!
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  • Stayed January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kicker23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ramada East Syracuse Carrier Circle

Property: Ramada East Syracuse Carrier Circle
Address: 6555 Old Collamer Rd S, East Syracuse, NY 13057-1299 (Formerly BEST WESTERN PLUS Carrier Circle Syracuse)
Phone Number:
Region: United States > New York > Finger Lakes > East Syracuse
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #16 of 19 Hotels in East Syracuse
Price Range (Based on Average Rates): €
Hotel Class:3 star — Ramada East Syracuse Carrier Circle 3*
Number of rooms: 128
Official Description (provided by the hotel):
This comfortable, yet affordable Syracuse hotel offers abundant amenities, pet-friendly accommodations and convenient access to Syracuse University. Conveniently located near many of the area's businesses and organizations, you can make the most of your business trip at this Syracuse hotel. Enjoy just a short commute, Time Warner Cable, John Deere, Sara Lee Food Services, Bristol Myers Squibb and many more corporate offices. Visiting the area's students and faculty? Syracuse University, Le Moyne College, SUNY ESF and Columbia College are all just minutes away. The Oncenter, home to many conventions as well as the War Memorial Event Center, are also nearby. Both business travelers and leisurely vacationers will appreciate being near so many of the area's exciting attractions. Destiny USA is less than six miles from the hotel and offer world renown shopping, entertainment and gourmet food. Sports enthusiasts will enjoy being just miles from NBT Bank Stadium and the Carrier Dome, and those looking for a thrill will have convenient access to Turning Stone Casino and Syracuse Fairgrounds. Play or unwind in the indoor heated pool. Many guests also delight in the many other abundant amenities, including an exercise facility, The Roundabout Tavern on site, guest laundry, a business center, free parking and 24hour coffee available. Unwind and get a great night's sleep in the comfortable and spacious rooms at this pet-friendly Syracuse hotel. Enjoy wonderful amenities, such as flat screen TV with cable television, free WiFi Internet access, a coffeemaker, a refrigerator, room service and much more. Wake up each morning to a delicious complimentary full breakfast. ... more   less 
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Also Known As:
The Best Western Plus-Carrier Circle Hotel East Syracuse
Holiday Inn East Syracuse
East Syracuse Holiday Inn

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