This friendlys is always slow so I try to avoid it even with the deals they have. Well they sent me a coupon for buy one entree get one free so I couldn't resist trying to go there again. Big mistake, don't go no matter how good your coupon is. We were seated right away and got our water pretty fast but then we had to wait 48 minutes for our food to come. While waiting we noticed other people annoyed at the wait time. One couple just got up and walked out. It was then that I remembered why I don't go there anymore. My husbands food was hot, but my hot sandwich was cold and the cheese was completely burned. The fries were so cold I couldn't eat them. After waiting an hour I was not going to send them back. We only saw our waitress once after bringing the food and that was to bring the check. Now I will never go there again even if they give it to me for free.