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Reviewed 15 September 2015 via mobile

we stayed ther just for one night. The room is a bit expensive but i think its okay because there are lots of activities to do there. We arrived around 8pm staff are all nice. They even give us a free upgrade. Thanks a lot! w/ free breakfast. I was just sad that we are not able to enjoy the beach and cant walk around because of the strong rain. Luckily our room is next to swimming pool so even if it is raining we still able to swim good thing the water is warm.
We will visit there again...

Stayed: September 2015, travelled with family
4  Thank TheTraveler_201588
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 August 2015

The waterpark is good and fun, but the beach is dark and itchy. The room is spacious, but very new and smells paint. The room they gave us is still under construction and we cannot really have a rest during daytime because of the noise from the workers working. I spend a lot for 2 nights but I don't think it is worth it! The wifi don't work too well. The staff are nice though, but the room is very unexpected. I thought, we will have better rooms than that because I booked two months ahead.

  • Stayed: June 2015, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Paula Jessica R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 August 2015

neat and clean room, comfort room is spacious. many varieties of pool and activities, unique slides..food is ordinary nothing special in the restaurant/ dining area. staff's were somehow accommodating.

  • Stayed: September 2014, travelled on business
    • Value
    • Location
    • Service
Thank shangen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 June 2015 via mobile

The wave pools are ok but are only operational for a limited period of time. Their pools are kid friendly with lifeguards that are on duty till 6 or 7 pm. The rooms are quite expensive and their in-house food are not that good. Their personnel are friendly and courteous.

Stayed: May 2015
3  Thank Erick H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 June 2015

Rented three beachside suites, at $200+ a night each we should have:
-hot water that works all the time
-air conditioners that do not freeze up and actually blew out ice
-another air conditioner that had sparks flying out
-very poor linens
-grounds were not maintained and all the waterpark activities were not available
-tried to get a massage at their "spa" and left because the massage rooms were dirty and there was broken glass on the floor.

Room Tip: Stay away, this place needs a management change
  • Stayed: September 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank c g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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