had a reservation with Subic Majestic Hotel a month before our stay but when we got there the hotel was deserted! according to the hotel guard, it has been closed for a month already and he was told that it was being renovated. we reported it to the Subic Department of Tourism and they informed us that it was already bought by The Venezia and that they could not do anything about our reservations.
The hotel exterior was like of a ghost town. the hotel doors were locked with chains, the surrounding garden was not maintained at all. the paint on the walls were very faded and the glasses were all dusty.
i just wished that the travel agency - Interisland Travel & Tours, Inc. had informed us of this situation. it was horrible to find out that we didnt have any place to stay for the night. it was very irresponsible and inconsiderate of them to do that to their clients. we got our refund after a few weeks of constant calls to the agency. they gave us a very hard time avoiding our calls most of the time and asking us to call back again and again the next day.More