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“Adequate but not great”

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Comfort Inn And Suites - East Greenbush
Columbus, Ohio
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Adequate but not great”
Reviewed 30 March 2012

We've stayed at many Comfort Inn and Suites but this one had some problems. The Hide-a-bed mattress was VERY thin - just the weight of a hand was enough the feel the bar - and it was so worn out it maintained its bent shape when the bed was unfolded. (Even the sofa remained bent in the middle when the cushions were on it.) The cover was also torn on the mattress and I killed an ant there as well. Needless to say we were glad we had brought an air mattress "just in case". Also they had had a flood out in the mechanical room across the hall. The staff was very apologetic but still they were wet vaccing until 11 p.m. or later. Noise from other rooms was easily heard as well.

  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travelforfun90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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155 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • French first
  • Russian first
  • Spanish first
  • Any
English first
New York
Level Contributor
160 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
Reviewed 16 January 2012

We weren't planning on staying overnight, but ended up visiting for a longer time than expected with family so we opted to stay over rather than drive another 5 hours home.

The rooms were very quiet in re road noise which was surprising given how close I 90 is to the property.

The room we had was updated but the wallpaper is peeling in the bathroom and one of the comforters was dirty.

The staff were all very helpful, but they were short staffed when I checked in and only one person was handling all the phone calls and guests in the lobby so there was no chance to ask any questions and I wasn't directed to where to find my room.

I would suggest not getting a room anywhere near the exit doors, stairwells or laundry as there was a fair amount of running on the stairs during the night and the laundry area is noisy early in the morning.

Overall, I would stay here again when in the area. We had checked the rates online before we pulled in and I was given a very nice discount off that rate without even having to ask.

The breakfast is typical continental. Be sure to show up before 10 as they were putting things away at 9:30. (There were no other guests around but us at 9 AM so that may be why.)

Room Tip: Get a room on the opposite side of the building from the Interstate.
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  • Stayed January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jean_likes_maine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sherborn, Massachusetts
Level Contributor
39 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 10 January 2012

Stayed here many times as its 1 mile from my in-laws. Clean, convenient. Enjoy the fireplace, pool and spa. Continental breakfast isn't going to make your day but it gets the job done and its been improving over the years since the place opened. Make sure to use your AAA discount.

Room Tip: Try to get on the first or second floors, elevator is slow.
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  • Stayed January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Scott M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glastonbury, Connecticut
Level Contributor
156 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed 28 December 2011

We had a lovely stay at the comfort inn in East Greenbush NY. The lobby was very elegant and decorated so pretty for the holidays. The room was super clean , very quiet and comfortable.

In the morning you will be delighted with a continental plus breakfast. I had yogurt and cereal and the coffee is delicious. Also available is waffles, hard boiled eggs, oatmeal and fruit.

All of the front desk employees are pleasant and helpful. I look forward to staying here again when I am in the area.

  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NewEnglandTraveler23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level Contributor
44 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 6 September 2011

Hotel is clean, staff is friendly and helpful.

Breakfast is superb, hot eggs, sausage, two kinds of pancakes, three fresh fruits to choose from, plenty of pastries, muffins, bagels, toasts, cereals! Outstanding for the price paid for the room. Breakfast workers are so neat, friendly and keep everyting stocked up.

Great Value, Great hotel. Recommend it to everyone! Easy on and off Interstate with a Mobil Gas next door open to midnight and a dunkin donuts open 24 hours.

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank 2travelingsoulmates
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Inn And Suites - East Greenbush

Property: Comfort Inn And Suites - East Greenbush
Address: 99 Miller Rd, Castleton On Hudson, NY 12033-4022
Phone Number:
Region: United States > New York > Castleton On Hudson
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Castleton On Hudson
Price Range (Based on Average Rates): €€
Hotel Class:2.5 star — Comfort Inn And Suites - East Greenbush 2.5*
Number of rooms: 89
Official Description (provided by the hotel):
A rich, traditional decor in shown throughout the grand two story lobby, airy breakfast mezzanine and elegant ballroom space, to set this hotel apart. Award winning hospitality service. Free WiFi and Free Breakfast for all guests. Daily shuttles to area restaurants. Located just east of Albany, New York's Capital. ... more   less 
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Also Known As:
Comfort Inn And Suites - East Greenbush Hotel Castleton On Hudson
Comfort Inn East Greenbush
East Greenbush Comfort Inn

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