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Reviewed 13 September 2018

The Best Western is Canton, NY was really great. It seemed to be brand new...clean, bright and the staff was friendly and helpful. We had a wonderful experience. I would stay there again and would recommend it to family and friends.

  • Stayed: September 2018, travelled with family
    • Value
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Review collected in partnership with Best Western
Thank jimbernwhit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWInnCanton, Front Office Manager at Best Western University Inn, responded to this reviewResponded 15 September 2018

Thank you for taking the time to fill out our survey. We are pleased to hear you enjoyed your stay with us here at the Best Western University Inn. We hope to see you back again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 September 2018 via mobile

The Best Western in Canton, New York is a real diamond in the rough. Canton is in a very sparsely populated area in up state New York. The hotel is very large, clean, comfortable, and located very near the St. Lawrence University campus. If I am ever in Canton again, the Best Western is where I’ll stay.

Stayed: September 2018
Thank Wayne H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWInnCanton, Front Office Manager at Best Western University Inn, responded to this reviewResponded 12 September 2018

Thank you for taking the time to fill out our survey. We are very pleased to hear you enjoyed your stay with us here at the Best Western University Inn. We hope to see you again in the future!

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Reviewed 27 August 2018

The place has everything that one expects for business travel just none of it very good. Check the box for ok in every category. I was there for a business reason for a week and unfortunately it is the best that Canton has to offer in terms of a full service place to stay. Good looking, clean. Food not so red hot and not so good - except for breakfast. All that said, I would stay there again.

Stayed: September 2017
1  Thank jh0ward
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWInnCanton, Front Office Manager at Best Western University Inn, responded to this reviewResponded 28 August 2018

Thank you for taking the time to fill out our survey! We hope you enjoyed your stay with us here at the Best Western. We hope to see you back again soon!

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Reviewed 26 August 2018

Bring a fly swatter and a good book to read while you wait if you have to eat in the restaurant. Choices for healthy dinning are limited in the area. Rooms were comfortable and clean. Check in and check out were easy

  • Stayed: August 2018, travelled with family
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Review collected in partnership with Best Western
Thank Passenger721817
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWInnCanton, Front Office Manager at Best Western University Inn, responded to this reviewResponded 27 August 2018

Thank you for taking the time to fill out our survey!

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

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Reviewed 22 August 2018

Stayed two nights to move son into suny Canton. Nice hotel, good staff at front desk and lounge. Bed is very comfortable! Recommend booking early as it fills up. Unable to book a third night. Will be staying again when visiting.

  • Stayed: August 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Best Western
Thank michele g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWInnCanton, Front Office Manager at Best Western University Inn, responded to this reviewResponded 27 August 2018

Thank you for taking the time to fill out our survey! We are happy to hear you enjoyed your stay with us here at the Best Western. We hope to see you back again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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