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All reviewspro shopthe cottagescanandaigua lakechallenging holesmy husband and ifinger lakesview of the lakebathroom floorupstate new yorkresortweddingfireplacefallaccommodationsnaplesjulie
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Reviewed 21 July 2017

We stayed Sunday night after seeing The Who play at CMAC. The rooms are beautiful and should be in the Adirondacks!! Heated bathroom floor.......fireplace.....huge balcony!! It was all perfect. The next morning we were set to golf at 9am. There's no one at the desk so we could check out....."They come in at 9:00". Although the schedule at the restaurant said there were Monday morning hours for breakfast, the place was closed. The coffee shop has a buffet area that was not open. The pro shop had some pre-wrapped sandwiches, a fruit cup, beer, and yogurt. Mmmmm........what a breakfast. No cart girl on the course until noon.......the snack shack not open. I have to agree with other reviews, the staff seemed to think these shortcomings were OK.........take it or leave it. It's unfortunate the poor/thoughtless service overshadowed the beautiful location and rooms. Won't be going back.

Room Tip: Third floor.
  • Stayed: July 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
5  Thank snowgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 July 2017 via mobile

We stayed at a nearby B & B and were referred to Bristol Harbour for lunch and the view.

The lunch was good, nice variety, but nothing special. The view however is awesome. If you sit outside the lake/ mountain view is knock out.

Great place for lunch, a glass of NY state wine and a wonderful view.

I can't speak to the balance of the facility, but it seemed clean and well maintained

Stayed: July 2017, travelled as a couple
Thank Lawrence V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 July 2017

My husband and I stayed at the Bristol Harbour Lodge in late June. The views are absolutely stunning! The room was nice with a wooden lodge feel. They have gas fireplaces for colder weather. My complaint about this place is that the service in the restaurant was painfully slow, both from the servers and getting the food out in a reasonable period of time. At breakfast, I had to get up and ask our server for coffee after asking the person who poured our water to refill our cups and she said she couldn't. It took over an hour after ordering to get eggs, bacon and toast and a yogurt parfait. Lunch was even slower. Servers regularly come into the dining area and don't look around. I was repeatedly waving my hand to get someone's attention, but no one would look up. It's as if they just don't care about service. For that reason, I wouldn't go again.

  • Stayed: June 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
4  Thank jbrust
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 July 2017

We hadn't been to Bristol Harbor in awhile so we decided to visit the lodge on a Friday night even though we were concerned that it might be pretty crowded. We were shocked to see the restaurant mostly empty on a beautiful night. We decided to first get a drink at the bar. There were two bartenders working; the customers at the bar were not even two deep. We were not greeted by anyone. Neither of the bartenders made eye contact with us. We waited patiently but after almost 10 minutes of being ignored at the bar, we walked out.

  • Stayed: June 2017, travelled as a couple
    • Service
6  Thank ellenr488
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 July 2017

While playing this golf course for our anniversary, for the 2nd year in a row the "cafe" was out of sandwiches when we made the turn at 1 PM last Sunday. Pretty sad when a top rated resort such as this can't open the snack shack so golfers can grab a quick bite to eat. If you want much better amenities and for less than half the price, drive the extra 20 minutes to Reservoir Creek in Naples, you won't be disappointed.

Stayed: July 2017, travelled as a couple
6  Thank 2cooks1956
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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