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All reviews front desk great stay customer service is rooms are clean jocelyn jacuzzi parking nyc
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9 - 14 of 456 reviews
Reviewed 27 July 2021 via mobile

The best hotel in the Bronx. Had a great stay with my family. Place was very clean and quiet. Love the jacuzzi And a big thank you to the staff Willie he was excellent, he was really nice and patient with us and assured we will have a great stay (which we did) and made us feel very comfortable. We will definitely be back

Date of stay: July 2021
Trip type: Travelled with family
Thank tadeejahp
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 11 July 2021 via mobile

We came from new haven ct for an overnight.. the front desk work (Willie) was very pleasant and very helpful. He gave good service and with a big smile he made our stay very pleasant..the hotel itself was nice as well.. but Willie made the stay for us.. so thank you to him..

Date of stay: July 2021
Trip type: Travelled with family
Thank L6421OYantoined
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 11 July 2021

We enjoyed our stay at this hotel the room was very clean and tidy and the front desk staff willie was very helpful. He informed us of some places to go in the area. We would definitely recommend this place to our friends and family.

Date of stay: July 2021
Trip type: Travelled with family
Thank michellem122182
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 4 February 2021

Elevator wasn’t working the whole stay. Had to be pushed up the stairs. Then helped down. Painful and humiliating. I would like a refund, too expensive to go through that when the reservation was for an accesible room. And breakfast was never even mentioned

Date of stay: January 2021
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with this hotel
Thank katheryn2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 3 January 2021

This was a last minute stay that was they were able to accommodate my request and made my evening a special for my wife. They went above and beyond. To make sure everything was right with room when I got there.

Date of stay: December 2020
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank freshstart013
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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