Check wasn't good , I have been to this hotel over 15 times in the past 3 years and this time I had lost my driver's license, I had with me the police report and also a copy of the document from dmv to show that I had applied for the new one, those were not even considered, I was refused entry, luckily I found an expired driver's license, I also had my state ID.
BestWestern.com
Taking safety measuresExpedia.comExpedia.com
The best hotel in the Bronx. Had a great stay with my family. Place was very clean and quiet. Love the jacuzzi And a big thank you to the staff Willie he was excellent, he was really nice and patient with us and assured we will have a great stay (which we did) and made us feel very comfortable. We will definitely be back
We came from new haven ct for an overnight.. the front desk work (Willie) was very pleasant and very helpful. He gave good service and with a big smile he made our stay very pleasant..the hotel itself was nice as well.. but Willie made the stay for us.. so thank you to him..
We enjoyed our stay at this hotel the room was very clean and tidy and the front desk staff willie was very helpful. He informed us of some places to go in the area. We would definitely recommend this place to our friends and family.
Elevator wasn’t working the whole stay. Had to be pushed up the stairs. Then helped down. Painful and humiliating. I would like a refund, too expensive to go through that when the reservation was for an accesible room. And breakfast was never even mentioned
This was a last minute stay that was they were able to accommodate my request and made my evening a special for my wife. They went above and beyond. To make sure everything was right with room when I got there.
