The massage itself was - eh. As far as tha "spa" - not even close! Near impossible to get an appointment (no one ever seems to answer the phone.). The place is tiny and dingy, located in a converted hotel room on the level below the lobby. Squeaky chairs, no uniforms, can hear the receptionist while you get a massage. Therapist didn't communicate things like, "I'm going to rip the bolster from beneath you now". No posh waiting area, lighting was poor, massage table was small, sheets weren't nice, no pillow, temperature was erratic, therapist ran out of the room when she finished and met me (after I tipped) with a warm bottle water. If you want to relax and be pampered, book at The Fountain in Ramsey. Regular price is pretty much the same at both places, and one thousand times a better experience. Wish I had read reviews before I bought the Groupon. I usually do, but naively assumed that a spa in a Hilton would be nice. (I've read since that they're not affiliated. This Hilton should remove that spa, if they want to save their good name.)
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