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All reviews ong lang beach hired scooters bao family room pool area is bars and restaurants special thanks rooms are spacious minute walk nice pool breakfast buffet long beach relaxation bike pools taxi airport
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Reviewed 31 July 2018 via mobile

This is a pleasant, clean, comfortable hotel that given the price is downright luxury. Nice pool, good layout, friendly staff. Stayed 2 nights here before going into hostels and we may well be back! Thank you camellia.

Stayed: July 2018, travelled as a couple
1  Thank Simon T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 July 2018

1. despite the photos, you are not close to the beach, its about 2.5 km away
2. I arrived early before check-in my room wasn't ready, so we left our bags and went to lunch. came back 2 hours later, after checkin-in still no rooms.....waited then 2 more hours steaming mad before we were let in. We should have been given something for this.
3. One guy was working all the time......no other employees here, what a terribly run place, you get what you pay for

  • Stayed: March 2018, travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank Y22GQ2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 May 2018

Our family had a fantastic days when we stayed at here :) The staff worked very hard to pleased all of us! The weather was hot but they have a very nice Pool. I saw a little man clean the pool daily... Breakfast was delicious and at the evening we had BBQ which was yummy and the price was cheap. We did extend 3 days more and the boss here is very nice and kind, he did discount for us:)
Thank you to you all and we will come back again in the next summer :)

Room Tip: Corner suites are large and sunny
  • Stayed: May 2018, travelled with family
    • Location
    • Rooms
    • Service
Thank Anh Lan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
danhnhandatviet2004, General Manager at Camellia Resort & Spa, responded to this reviewResponded 30 May 2018

Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. Our commitment to investing in our property will continue this winter with renovations to our banquet and convention areas. We look forward to seeing you on your next trip to Camellia Resort & Spa!
Best Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 April 2018 via mobile

Everything is well staying at the hotel, nice hospitality. We don’t even care the about English. But last day we ask reception for calling the taxi to the airport, we waited for more than one hour, during this time, we asked several times if the taxi is coming. After one hour, the reception told us that the taxi company is too busy, they don’t have any car for picking us at the hotel.

Stayed: April 2018, travelled with friends
Thank Jennifer L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
danhnhandatviet2004, General Manager at Camellia Resort & Spa, responded to this reviewResponded 13 April 2018

Thank for your stay at Camellia Resort & Spa. We will solve all our problem in Camellia Resort & Spa. We will try more and more for our services. We hope we can make a little happiness for our customers. We will warmest greeting everybody come to Camellia and give us some experience about our services.

Thank again and best regards

Jackie Tran

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 April 2018 via mobile

A really bad resort, that looks better at the first look. After 2 weeks here we really had enough! We were 10 persons staying here and we all had bad experiences.

* My parents had a lot of black mold in their shower! Disgusting! Not healthy!
* They have cockroaches!
* My oncle and his wife had dirty water comming from their shower.
* The staff is very hard to communicate with, they hardly understands any english at all but they pretend that they do.
* The restaurant at the hotel is the worst in the whole Ong Lang-area. DON'T eat here! There are plenty of good restaurants in the area. They can't cook, you will get something complete different from what you order or they forget half of the order.
* They dubbelbooking rooms even when you have paid for the rooms. They give away keys to your room to new arrivals before you have checked out and have your belongings left in the room. They lie when they promise you a late checkout and try to force you out of the room before checkout.
* Rock hard beds - very hard to sleep like that.
* No pads on the sunbeds, very hard to sit/lay on.
* They have a swing for babies besides the pool that is broken and dangerous. When 2 kids where hurt I asked them to take it away, they did... but the next day the dangerous swing was back, still broken!
* They rent out motorbikes that are broken (my oncle hade to switch bike 3 times!)
* Boring breakfast and slow service.
* If you are booking a trip from the hotel they first give you one price, but when you are going they change the price and charge you extra for no reason.
* There is no place to sit outside your rooms if you are more than 2 people.
* Not good for families with small kids, they can just run directly into the pools. No space to play or even run/walk.

In Ong Lang there is many beautiful resorts and hotels, don't choose this one!

Stayed: April 2018, travelled with family
Thank SofieU21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
danhnhandatviet2004, General Manager at Camellia Resort & Spa, responded to this reviewResponded 21 April 2018

Thank for your stay at Camellia Resort & Spa. We will solve all our problem in Camellia Resort & Spa. We will try more and more for our services. We hope we can make a little happiness for our customers. We will warmest greeting everybody come to Camellia and give us some experience about our services.

Thank again and best regards

Jackie Tran

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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