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“Died and gone to heaven”

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Cicada Luxury Townhouses
Ranked #8 of 146 Hotels in Seminyak
Certificate of Excellence
1 review
“Died and gone to heaven”
Reviewed 18 February 2012

Unexpected trip with my parents to Bali recently, there were 5 of us in the group.
Cicada managed to accommodate us in a villa that encumbered all our needs. We had the pleasure of staying in the 3 bedroom townhouse which exceeded all of our expectations. It had a very large private pool and large family dining area which we made good use of being a large family.
Apart from the facilities and the villa itself, we made good use of the hotels 25m lap pool and outdoor spa.
We found the location to be really central to all neighboring restaurants, shopping and beach (Just around the corner from la lucciola).
The staff were exceptional in meeting all our needs and weren't too bad on the eye either :)
Can't wait to return again!

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ashleighelizabeth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole S, General Manager at Cicada Luxury Townhouses, responded to this review, 3 December 2014
Thank you for taking the time to write the review and your recent stay with us.

Firstly i wish to thank you for your kind words and praise for our facilities and for the staff services.
These compliments will be passed on to them for their acknowledgement and gratitude.

We wish to take this opportunity for the over sight regarding the floor not being moped to our usual standard.
The staff have a rigorous routine to follow in each villa they service which is usually backed by a supervisor inspecting it. Perhaps on that day there were more check ins and outs than usual.
I understand that you brought it to their attention and i trust that they rectified the situation immediately for you.

Again, please accept our apologies in this matter.

As for the mattresses, we are at a little bit of a loss to understand as to where this did not suit, as the entire Resort was refurbished with new beds and down toppers; for the comfort of our guests less than 8 months ago.
We apologise that it was not to your liking and that it caused discomfort during your stay.

We look forward to welcoming you back and better accommodating your needs next time.

Executive Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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467 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (91)
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Perth
Level 5 Contributor
43 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 16 February 2012

Firstly we stayed in the Grand Residence which is not part of the main Cicada complex.
It is about 1km away, but closer to Seminyak proper.

We stayed with two other couples (Six people) in total and all three bedrooms were luxurious.
One has a huge bathroom and Spa.
One has two bed a Queen and a Single and a huge bathroom (Semi outdoor) with bath and shower.
The third has just an ensuite type but is still beautiful.

The pool is the highlight of the villa and is framed by a gorgeous garden and semi infinity pool.

Housekeeping comes every day for a couple of hours and they are very thorough (Dishes and all)

Main room has Plasma, Stereo and all bedrooms have own LCD TV

Great couch to lounge around on.

Closest restaurant is Grocer and Grind

You can order room service but it takes about an hour.

Would stay here again.

The downsides:
Hard to find. You will have to direct taxi drivers back to your villa or walk.
Breakfast is cook yourself (They provide eggs, bacon, bread, toast, croissants, jam) Orange juice is extra or you can order normal breakfast at a price (This takes about an hour)

  • Stayed February 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Daveo_1978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 2 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 13 February 2012

Fantastic service, staff & amazing place to stay. 10/10

  • Stayed March 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lobby01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jakarta, Indonesia
Level 3 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 12 February 2012

We stayed at Cicada during Feb 4th to 8th with two other families from Taiwan. We got a one bed room villa connected with the 2 bed room villa. We have also pre-arranged a BBQ dinner with some fresh ingredients. I'd say the overall stay was very pleasant, service was good as usual, staff were polite, helpful and attentive. They even helped us ordering TMcdonalds for our children.The aircon is fantastic, hot water is superb, rooms are clean. We love the water dispenser and the management was kind enough to replenish all our clean water drinking needs.
We requested a late check out due to our flight back to Jakarta was late. The room service is above average and one must try is the Warm Chocolate Cake. The breakfast's selection is limited and the Juice is too sweet (obviously sugar added), quantity of the breakfast is a bit too little.
Overall we had a pleasant stay and my friends from Taiwan are impressed with the cleanness and service.
One more thing to add on is that there was some garbage smell came into our outdoor bath top area as well as the main swimming pool area a few occasions during our stay. ( our villa is Room # 4 and 5)

  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dsu804
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bangkok, Thailand
Level 5 Contributor
78 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 9 February 2012

My wife and I stayed here and couldn't have been more happy. Walking distance from all Seminyak has to offer but quiet enough to feel that you are away from it all. We stayed in both the Junior Suite and the Executive suite and loved both. The Junior perfect for couples while the Executive would definitely suit family's. The decor is typically balinese with a modern twist. The staff were so friendly catering to our every need. The daily breakfast brought straight to our villa was fresh and plentiful. We will definitely be back.

  • Stayed March 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PerpetualTraveler23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Cicada Luxury Townhouses

Property: Cicada Luxury Townhouses
Address: Jl. Pura Telaga Waja, Seminyak 80361, Indonesia
Phone Number:
Region: Indonesia > Bali > Seminyak
Amenities:
Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#5 On the Beach Hotel in Seminyak
#7 Spa Hotel in Seminyak
#8 Luxury Hotel in Seminyak
Price Range (Based on Average Rates): €€
Hotel Class:4.5 star — Cicada Luxury Townhouses 4.5*
Number of rooms: 10
Official Description (provided by the hotel):
A new concept in beachside contemporary accommodation, Cicada Luxury Townhouses is where Bali holiday dreams come true. Just a short drive from Ngurah Rai International Airport and you'll be at our location in trendy Seminyak, right in the heart of where it's all happening on this magical tropical island. With the glorious golden sands of Bali's world-famous beaches only a short walk away, and surrounded by some of the island's best bars, restaurants and clubs, you'll enjoy a paradise getaway like no other. ... more   less 
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Also Known As:
Cicada Luxury Townhouses Hotel Seminyak
Cicada Luxury Townhouses Bali/Seminyak

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