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“Excellent Service”
Review of Serene Villas

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Serene Villas
Ranked #12 of 421 Speciality Lodging in Seminyak
Certificate of Excellence
Reviewed 15 August 2017 via mobile

I stayed there with 4 friends for 1 week. Our host called Gede made our holidays even greater that what we could wish. Always here for us and he makes the best fried rice of Bali! The villa Palm 2 was really nice, really central in seminyak

Enjoy your holidays !

Daniel

Stayed: August 2017, travelled with friends
Thank daniel b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SereneVillasTeam, Manager at Serene Villas, responded to this reviewResponded 3 weeks ago

Our staff are the secret ingredient that makes a holiday move from good to great. They know just the right amount of service and when to be there and when not. Many of our team like Gede have worked with us for over 10 years and have become an integral part of the villas. Thank you for choosing us for your holiday.

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8 - 12 of 427 reviews

Reviewed 13 August 2017

The decoration and equipment is a little bit old.

I was asked to join their package (food+massage+8 hours tour) once I paid the hotel fee through Expedia. The food was claimed as a BBQ dinner in my villa. But there was no BBQ at all. The food was cooked by a man in my villa's kitchen. Only beef and chicken were provided. But in their food menu, BBQ dinner should at least include some prawns and seafood and the food should be "barbequed".

Massage is another disappointment, the message was provided by another company which was in partnership with the villa. They send the therapists to our villa and the message would be provided in our villa. But there was no message bed in our villa and they put the day-bed on the bedroom's floor and we have to lie on the day-bed during the message. This is not comfortable.

8 hour tour is good. The driver is polite and reliable.

Security is another little concern. There is only one lock on the main door. Even you lock the door, the staff of the villa can open it. There is no separate door chain and it makes me felt a little bit unsecured especially at night.

Stayed: August 2017, travelled as a couple
Review collected in partnership with this hotel
Thank Patrickting
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 August 2017

We stayed at Kieran Villa for 7 nights in total and had a fantastic time. Everything from being picked up from the airport by a friendly driver to the yani the butler who is simply fantastic and goes above and beyond! I would highly recommend staying here to anyone looking for a great villa in walking distance to all the fun of seminyak but quiet enough that you can relax.

Stayed: July 2017, travelled as a couple
Review collected in partnership with this hotel
Thank maliburjfox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SereneVillasTeam, Manager at Serene Villas, responded to this reviewResponded 3 weeks ago

Villa Kiran is a hidden gem in the heart of Seminyak, from the moment you enter the villa and discover its charms. With plenty of space to relax and spread out and yet still feel cozy, and with tropical elegance to top it off. Yani will be very happy to read your review. Thanks form choosing us for your holiday.

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Reviewed 8 August 2017

Nice villas, good food, clean and location ok but a little bit far away from the beach but nearby merchants street and so on. Possibility of babysitting 75000 IDR per hour/ transport to the airport. Nice people, helpful. We had a great moment there!

Stayed: August 2017, travelled with family
Review collected in partnership with this hotel
Thank aymericd534
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SereneVillasTeam, Manager at Serene Villas, responded to this reviewResponded 10 August 2017

Glad to hear that you have enjoyed your stay. Walking to the beach takes about 15 minutes from our villas, and a short drive will have you there in a few minutes. Our staff will often drop guests to places close by they wish to visit making access to everywhere quite easy. Hope that you will return to stay with us in the future.

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Reviewed 2 August 2017 via mobile

The serene villas seminyak, one of the best places ever. Our butler Sita was one of the most friendly people you would want to met. He could not have been more helpful , full of information and caring absolutely brilliant. And we tipped him well. The villa was stunning , exceptional and beautiful. Service went above and beyond would love to afford to stay there for ever, cannot recommend highly enough. Even massages and phone staff brillant. Everything at your finger tips

Stayed: May 2017, travelled with friends
Thank paula b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SereneVillasTeam, Manager at Serene Villas, responded to this reviewResponded 10 August 2017

Our staff is the secret ingredient which makes Serene Villas stand out from other accommodation options here in Seminyak. Sucipta like all our staff will be very glad to know that his service has been appreciated and that you have taken the time to recommend others to stay with us on their next Bali holiday.

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Additional Information about Serene Villas

Address: Jl. Drupadi 22, Seminyak 80361, Indonesia
Phone Number:
Region: Indonesia > Bali > Seminyak
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Room Service Spa Swimming Pool Airport Transportation
Hotel Style:
Ranked #12 of 421 Speciality Lodging in Seminyak
Price Range: €129 - €509 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Serene Villas 5*
Number of rooms: 16
Reservation Options:
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Also Known As:
Serene Villas Hotel Seminyak
Serene Villas Bali/Seminyak

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