We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Professional service, Reasonable Cost at a Great Location”
Review of Serene Villas

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Serene Villas
Ranked #10 of 421 Speciality Lodging in Seminyak
Certificate of Excellence
Reviewed 17 January 2017

Well, to be honest Seminyak is bursting with amazing properties, so much so, that I really had a headache in booking one. Most of the properties are villa type properties. Cutting to the chase, what differentiates this property from all the rest, is the size of the villa, full scale pool, great location, exquisite service at a very REASONABLE cost.

We stayed at the newly renovated Cendana Villa (3 bedroom villa) which was simply outstanding. The resort is a stone throw away distance to the commercial shops, cafes ,especially the Mexican / Indian restaurants, and yet offers calm and quiet surroundings.

We had a private butler who cooked us the morning breakfast in our villa, as we demanded. Additionally, the resort arranged additional lighting for me near the pool in the night, which was again appreciative and speaks about the customer centric service. Very professional staff !!

Room Tip: Cendana Villa is newly renovated
  • Stayed: December 2016, travelled with family
    • Value
    • Cleanliness
    • Service
Thank Surbhil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SereneVillasTeam, Manager at Serene Villas, responded to this reviewResponded 23 January 2017

Thanks for your positive feedback, we appreciate your comments and have shared all with our staff. We do also understand the difficulty of selecting a villa property in Seminyak, as you have correctly pointed out the range is mind boggling and comparison difficult. We have more than 12 years of experience in this business and many of our staff have been with us all that time and this does make a difference. We hope to be able to welcome you back again as a returning guest.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (427)
There are newer reviews for Serene Villas
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language
  • More languages

54 - 58 of 427 reviews

Reviewed 17 January 2017

Had a very nice stay at Serene Villas with my family. Nice villa, great staff even though at times certain staff members (Driver to be specific) take a bit too much liberty and enter the villa as they please which is not appropriate even when they were asked not to do so. The Butlers were all exceptional and very helpful. We asked for a BBQ one of the nights and we were not disappointed at all. Great food, very nice set up and it was nice to relax. The pool is amazing and always kept clean.

One thing we had issues with was the internet was extremely poor in the bedrooms. It is good in the living room but terrible in the living rooms. Also twice in 3 days we had to call maintenance to fix the AC in the master bedroom as well as once to fix the refrigerator.

Finally, while I can accept that we are staying in the tropic and that there will be wildlife, I found it a bit disturbing to have rats running freely in front of us while we are sitting in the living room. Hotel took action and placed traps immediately and a couple of rats were caught the next day.

One last point which is very important, the hotel manages the issue of mosquitoes exceptionally well. I was warned by all people who have been to Bali before of the issue of mosquitoes, but I must add, the hotel did a fantastic job managing it. The day after we arrived, the villa was fumigated with smoke and every night the rooms are sprayed by the butler and the mosquito coils are lit up in the common areas.

Well done.

  • Stayed: December 2016, travelled with family
    • Value
    • Cleanliness
    • Service
Thank Hussamuae
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SereneVillasTeam, Manager at Serene Villas, responded to this reviewResponded 6 February 2017

We do follow up on every feedback that we receive and take any appropriate actions to improve our guests experience. Sometimes due to the nature of villa living there are things which are out of our control and we apologize if these have occurred during your visit. Our free Wifi is usually very good as we are connected with the best provider on the island. We have also doubled and then doubled again our bandwidth in the last 18 months, your slow internet speed may have been related to the location of the router as you mentioned. Glad that the BBQ and other service provided by the staff was enjoyable and we thank you for choosing to stay with us.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 January 2017

We stayed there over christmas time with family for four + one kid in Villa acacia. Neat and clean our villa in-charge Gede was awesome. Pool fence was available and in villa dining (room service) was great.
There is a bit of walk from main road though taxi can drop inside it is a narrow lane.

Stayed: December 2016, travelled with family
Review collected in partnership with this hotel
Thank AruJoshi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SereneVillasTeam, Manager at Serene Villas, responded to this reviewResponded 12 January 2017

Glad that you enjoyed your stay with as at Serene Acacia. Gede like all our staff will be very pleased to learn that his service was appreciated. Villa living is ideal for families keeping everyone together in a safe private environment. Hope to welcome you back again in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 January 2017

Frangipani villa was beautiful. The pool was divine, full size and great water temperature. Our butler Wi was very accommodating and saw to our every need. The walk into Seminyak was easy, lots of shopping on the way and restaurants to choose from. The food at serene was always fresh and tasty. We throughly enjoyed all the meals we ordered. We loved our stay and will be back!

  • Stayed: December 2016, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank belcraw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SereneVillasTeam, Manager at Serene Villas, responded to this reviewResponded 9 January 2017

Happy to learn that your holiday at Serene was all you had hoped for. At this time of year lazing by the pool and swimming is a great option. With everything so close, walking to Restaurant Street and shopping areas when the sun sets is a delightful ending of the perfect Bali Villa holiday routine. Thanks for choosing us and we await your return.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 December 2016

I had the pleasure of staying here for 5 nights and it was amazing experience thanks to the lovely staff and especially our butler Mini. The facilities were great and everything was just perfect. Nothing was ever too much trouble. Would highly recommend this place and I will definitely be back.

  • Stayed: December 2016, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Trung N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SereneVillasTeam, Manager at Serene Villas, responded to this reviewResponded 9 January 2017

Thanks for taking the time to review your stay with us and the kind words which we have passed on to Mini. Like all the staff she will be very pleased to know that her service has been appreciated. Many guests return year after year and build long term friendships with our staff many of them having worked with us for over 10 years. We look forward to welcoming you back in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Seminyak hotels
1.2 km away
The Kunja Villas & Spa
The Kunja Villas & Spa
#1 of 147 in Seminyak
734 reviews
1.0 km away
The Seminyak Beach Resort & Spa
1.0 km away
Villa Coco
Villa Coco
#28 of 147 in Seminyak
637 reviews
Show Prices
Show Prices
Show Prices
0.1 km away
Space at Bali
Space at Bali
#5 of 421 in Seminyak
473 reviews
0.2 km away
Hevea Villas
Hevea Villas
#1 of 421 in Seminyak
327 reviews
1.2 km away
The Wolas Villas & Spa
The Wolas Villas & Spa
#8 of 421 in Seminyak
529 reviews
Show Prices
Show Prices
Show Prices

Been to Serene Villas? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Serene Villas

Address: Jl. Drupadi 22, Seminyak 80361, Indonesia
Phone Number:
Region: Indonesia > Bali > Seminyak
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Room Service Spa Swimming Pool Airport Transportation
Hotel Style:
Ranked #10 of 421 Speciality Lodging in Seminyak
Price Range: €129 - €508 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Serene Villas 5*
Number of rooms: 16
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com and Agoda so you can book your Serene Villas reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Serene Villas Hotel Seminyak
Serene Villas Bali/Seminyak

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing