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“Beautiful hotel with a few minor teething issues”

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The Dipan Resort Petitenget
Ranked #70 of 148 Hotels in Seminyak
Certificate of Excellence
Reviewed 19 April 2012

The Dipan is VERY new, about 1 month since opening I believe. There are still a couple of teething issues, but that is to be expected.

Good points:
The staff are very friendly and extremely helpful. They definitely make your stay both relaxing and comfortable. Particularly loved the idea of the complimentary 15 min reiki foot massage at the adjoining spa "Pure", upon arrival. It was wonderful!
The spa itself provides excellent treatments (I fell asleep I was so relaxed!). Our 9 yo daughters also had a treatment for their hair, which they loved.
The rooms are spacious and comfortable. (You can still smell the newness of the mattress when you go to bed at night!). They are cleaned and serviced to a high standard daily, by friendly and efficient staff.
The food is excellent. We had the chicken noodle soup for lunch on the day we arrived - amazing...
As has been every other meal we have had.
Our apartment was 3 bedroom and had it's own small private swimming pool, which the kids loved! The main pool, whilst small, was beautifully surrounded be plants and trees, giving it the look and feel of being in a rainforest. The children loved that too, as did we.

Minor issues:
The Dipan is a quality hotel, charging premium prices. This isn't the issue, so much as other factors such as the level of construction going on around you. Having lunch yesterday it was impossible to have a conversation over the noise of the angle grinder working 3m away...

The cement trucks, and various other construvtion equipment don't really add to the overall ambiance...

Traffic right outside your window gets very noisy late at night, as do the (I assume) construction workers who work during the cool of the night.... And early morning....

$500+/night seemed a little excessive given these circumstances.

I rated the value and sleep quality based on these seemingly minor, yet significant issues. I would have rated them significantly higher otherwise.

Understanding that the hotel may not be able to influence these issues, and that they would be (hopefully) short term problems, I would definitely look at coming back, hopefully when all the surrounding buildings are finished being built...

Room Tip: Have only seen the 3 br apartments, and they are lovely
See more room tips
  • Stayed: April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Thank PerthTwinmum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Dipan R, Director of Sales at The Dipan Resort Petitenget, responded to this reviewResponded 22 April 2012

Dear PerthTwinmum

I am delighted that you had a pleasant stay at The Dipan Resort Petitenget.
It is also a pleasure to learn that you loved the graciousness and the genuine smile of our staff, the cleanliness of our resort and the reflexology massage that you had at PURE SPA Couture.

Thank you for taking the time to review your experience and share your observations so that we may constantly enhance our services for all guests. We highly value your feedback and will liaise with various departments in the hotel to address the points you raised. These are certainly not the norm and we are committed to ensuring we resolve each point that you've made. In our quest for excellence, we are committed to providing our guests with the highest quality of service by continuously appraising the standards of our products and services.

On behalf of all the staff here, we look forward to welcoming you back to The Dipan Resort.

Best Regards
Randy Santoz
Director of Sales and Marketing.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed 16 April 2012

Just returned from a perfect stay in Bali. We would thoroughly recommend a stay at the Dipan Resort, from the modern design, deep very cool pool, fine dining at very reasonable prices, David and his team really have thought of everything. We were made to feel very welcome and will definitely be returning in the future. The resort has something to suit everyone, families, couples, solo. The resort's moderately small size adds to the friendly experience, whilst the suites are very spacious and comfortable. Thanks again for a great holiday!

  • Stayed: April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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2  Thank Karen_Murat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Dipan R, Director of Sales at The Dipan Resort Petitenget, responded to this reviewResponded 20 April 2012

Dear Karen Murat

Greetings from The Dipan Resort Petitenget.

Thank you for staying with us and spare some of your precious time giving us your reviews which we really appreciate.

We are very happy to know you and have enjoyed your stay with us recently.

Your recommendations absolutely will helping us to inspired our staff motivation to provided a better services as we just opened this month, and we are really expect in targeting to have personalize services in the futures and put our guest needs on top of everything's.

On behalf of all the staff here, we look forward to welcoming you back to The Dipan Resort.

With kind regards
Randy SANTOZ
Director of Sales and Marketing.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 October 2017
Google Translation

  • Stayed: October 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Павел К
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 October 2017
Google Translation

Stayed: October 2017
Thank ЕЛЕНА Н
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 September 2017
Google Translation

  • Stayed: August 2017, travelled with friends
    • Location
    • Sleep Quality
    • Service
Thank Irma K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Dipan Resort Petitenget

Address: Jalan Petitenget Gang Taman Ganesha No. 1 | Jalan Petitenget Gang Taman Ganesha No. 1, Seminyak 80361, Indonesia
Region: Indonesia > Bali > Kuta District > Seminyak
Amenities:
Beach Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#8 Top resorts Hotel in Seminyak
#16 Family Hotel in Seminyak
#25 On the Beach Hotel in Seminyak
#38 Romantic Hotel in Seminyak
#56 Spa Hotel in Seminyak
#61 Luxury Hotel in Seminyak
Price Range: €62 - €179 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Dipan Resort Petitenget 4*
Number of rooms: 22
Official Description (provided by the hotel):
THE DIPAN RESORT, VILLA AND SPA epitomises fashionable luxury accommodation with acute attention to a design and style yet to be seen on the magical island of Bali. Our philosophy is simple: Anyone who stays with us should feel like a VIP rock star, a fashion icon, a celebrity designer . The Dipan resort, Villa & Spa is the first private villa complex in Bali to incorporate a truly metropolitan chic design aesthetic that blends tastefully with the rich tropical Bali milieu. Our guests can always expect the pleasing comfort of our one of a kind property and unique individual private villas, coupled with services and amenities befitting the most discerning traveller. ... more   less 
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Also Known As:
The Dipan Resort Petitenget Bali/Seminyak

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