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All reviews swim up bar bungalow room ground floor the bean la plancha pool area bean bags large bathroom garden view great position egg station an upgrade overlooking the beach watch the sunset great pool bars and restaurants first trip to bali
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Reviewed 25 January 2018

Very large hotel with lush planted gardens. Good location for the beach and local beach-front restaurants. Although very windy and rough seas make it not suitable for swimming. Nice clean large rooms with a massive bathroom - lots of wasted space really. Not the luxury that was expected at the price paid even with a free up-grade. Staff very helpful and accommodating. Breakfast was well presented, a typical buffet style. Lots a waiting staff but without a purpose. Not sure how they would cope if it were busy......be very clear how you like your eggs cooked!!! Mine were supposed to be soft boiled but after 15 minutes cooking you can imagine the result!

  • Stayed: January 2018, travelled with friends
    • Rooms
    • Cleanliness
    • Service
1  Thank woothorpe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Puri Saron Semi... H, Manager at Puri Saron Seminyak, responded to this reviewResponded 25 January 2018

Dear Guest ,

Warmest greeting from Puri Saron Seminyak,,,

Thank you so much for staying with us and for providing your feedback to the Tripadvisor community. It’s great you were able to enjoy your time in Bali and I really appreciate your kind words towards the hotel and the team.

We are very grateful for your recommendation and look forward to welcoming you back next time you visit Bali.

Best Regards,

The Management
info@purisaronseminyak.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 January 2018

Back again and enjoyable again. Just returned from 2 and half weeks in Bali and spent 7 nights at this Hotel. We were a small group of family and friends and we were well accommodated in 5 Bungalows that were clean and tidy and all with outlooks to the well maintained gardens, close to the restaurant and pool. I have said in previous reviews that this is not a 5 star hotel but it makes up for that with its location on the beach and close to many restaurants, bars, shops, laundry and money exchange options. It also rates highly for the quality and friendliness of the staff. We have never had an issue of any consequence in the times that we have stayed but any matter raised has been promptly dealt with - we asked for a couple of extra pillows on this visit!! This hotel is a great choice for a relaxing break. Enjoy.

  • Stayed: January 2018, travelled with family
    • Sleep Quality
    • Rooms
    • Service
5  Thank martingaul57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Puri Saron Semi... H, Manager at Puri Saron Seminyak, responded to this reviewResponded 25 January 2018

Dear Guest,

Warmest Greetings from Puri Saron Hotel Seminyak.

Thank you for your valuable review and for taking the time to write a comment of your experience with us on TripAdvisor.com. We do appreciate it.

We are thrilled to know that overall you enjoyed your experience on all levels and we are especially pleased the team looked after you so well. I will gladly share this good news with all our team. It will certainly motivate them to keep up the good work.

Thank you again for sharing your experience and hope your next visit with us will be as great as the previous one.

Kindest Regards

The Management
info@purisaronseminyak.com

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Reviewed 14 January 2018

So good to be back again at Puri Saron, Easy checkin, happy friendly welcome as always. Here this trip with family and friends all staying in comfortable clean bungalow rooms overlooking immaculate gardens. Good breakfast selection and thank you to Wiwik again for welcoming us to breakfast everyday. Thank you to the wonderful staff for the birthday cake and singing they provided on my 60th birthday. Also Mr Alit, the hotel manager for welcoming us back. Nothing is too much trouble for him and all his staff, all requests are addressed happily and promptly. Location is great, by the beach, walking distance to many great and good priced restaurants and shopping, great pool and swim up bar.. We love this hotel and after many stays can't wait to return. Many thanks Puri Saron.

Room Tip: Bungalow rooms are closer to pool, restaurant, and beach
Stayed: January 2018, travelled with family
2  Thank Valgaul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Puri Saron Semi... H, Manager at Puri Saron Seminyak, responded to this reviewResponded 18 January 2018

Dear Guest,

Thank you very much for sharing your fantastic encouraging comments on our Trip Advisor page.

Your very positive comment about the service from our staff, spacious and comfortable room, also your great experience on your 60th birthday is very much appreciated.

Once again, please accept our sincere thanks and gratitude and we certainly look forward to welcoming you back at Puri Saron Hotel Seminyak in the near future.

Best Regards,

The Management

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Reviewed 30 December 2017 via mobile

First time i stay in puri saron, this hotel is very bad!! I find My suitcase damaged when i return to the hotel and then i report to the manager on duty about this incident. But the manager didn’t seem to be very concerned about this. Didn’t even said sorry, and just said that he will let us communicate directly to the one cleaning our room. Which leave us kind of speechless.

Air conditioning is not working very well, tap water smells like its mixed with sea water.
The room also smell bad and felt very humid.
The hotel doesn’t seem to be well maintained.
Totally disapointed!
I will not come back in here again!
Totaly not recomended for people looking for a holiday. Not worth the price. Doesnt stand up for its reputation being a 4 star hotel.

Stayed: December 2017, travelled as a couple
1  Thank Irene E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Puri Saron Semi... H, Manager at Puri Saron Seminyak, responded to this reviewResponded 18 January 2018

Dear Guest,

Thank you very much for staying with us and I am very sorry to hear your experience was not a positive one.

I would like the opportunity to directly address some of your concerns of the room was smell bad, air condition is not working very well and the water smell.

Thank you again for your feedback and we will be immediately working with the team to improve in all areas.

Best Regards,

The Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 December 2017 via mobile

Nice and close to the beach. We booked a Super Delux, the room didnt meet the same requirements/pictures on the website but they changed rooms for us upon request, thank-you.
Room - Nice and spacious, poor water pressure for the bath and shower. Beds where hard, but we had a lovley room service attendant. Rooms where clean and 2 sml water bottles provided daily.
Pool - Nice and big + swim up bar. Towls provided & you can see the beach. There are 2 close good restaurants that you can use, both great!
Breakfast - If you go nice and early, no worries. If you have a sleep in and head down around 9.30am the food is mostly gone and not refilled. However there is a chef making eggs, we had omletts and they where great!
Staff - All round fantastic staff! Thanks for the friendly welcoming service.

Stayed: December 2017, travelled as a couple
2  Thank kacie b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Puri Saron Semi... H, Manager at Puri Saron Seminyak, responded to this reviewResponded 18 January 2018

Dear Guest ,

Warmest greeting from Puri Saron Seminyak,,,

Thank you so much for staying with us and for providing your feedback to the Tripadvisor community. It’s great you were able to enjoy your time in Bali and I really appreciate your kind words towards the hotel and the team.

I am very grateful for your recommendation and look forward to welcoming you back next time you visit Bali.

Best Regards,

The Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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